Best Western Inverness Palace Hotel & Spa

8 Ness Walk, Inverness, Inverness-shire, IV3 5NG, Scotland
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Room & Rates

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Best Western Inverness Palace Hotel & Spa

Treat yourself to the best of Highland hospitality.

**In Scotland the rules haven't been relaxed to the same level as England. Masks are still required and so is social distancing. We are still following the same COVID Protocols with regards to cleaning and safety and we have this on our website and a show more

Free Electric Car Charging
When booking more than 4 rooms, different policies and additional supplements may apply.
A Full Hot & Cold breakfast pre-order form will be given to guests on check in and asked to be returned by 9pm along with preferred breakfast time in restaurant. Alternatively they can order room service (no tray charge) or breakfast to go.
Hotel staff wear PPE and face masks. Guests are asked to wear face masks on arrival and in public areas. NHS check in signage at hotel entrance.
Due to COVID-19 we give guests the choice how frequently they would like their room to be serviced. This information should be provided at check in.
Guests requested to pre-book dinner times via welcome email, local restaurants in Inverness capacity is restricted due to social distancing, so more are dining in the hotel or if they leave it to the last minute find it hard to get a local restaurant.
Guest are required to pre-book a gym or swim slot in line with Scottish Government social distancing rules. Towels will be provided for guests.
24 Hour Room Service, Bars, Electric Car Charge, Free WIFI, Gym, Indoor Pool, Lift to all floors, Pets Allowed, Restaurants, Spa Pool
There is free parking available onsite.
Pets accepted
Prior arrangement with hotel required
Free WIFI available throughout the hotel
Check-in & Check out15:00 | 11:00

COVID Safety

We have taken extra steps to ensure your health and safety during your stay at our hotel. Click here for further details

8 Ness Walk, Inverness, Inverness-shire, IV3 5NG, Scotland
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Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

Chef Sam Wright

With a stunning view onto the castle and the river, Best Western Inverness Palace Hotel & Spa is a fabulous place to eat in Inverness.

  • 8 on the River
  • Bar & Brasserie

Available

8 on the River

The Eight on the River restaurant offers a delicious combination of period features, stunning views and delicious cuisine. The new contemporary design fits gently with the traditional cornicing, high ceiling and large sash windows. This may compete with the picturesque view of the River Ness and Inverness Castle for your attention, but both may be forgotten once your meal is served.

Opening hours
Breakfast: 07:00 - 09:30
Dinner: 18:00 - 21:15
Weekend times may vary

Bar & Brasserie

With a relaxed atmosphere in comfortable surroundings, the only thing that could help you relax even more than our lounge is the superb views of the River Ness. You can enjoy excellent quality wines by the bottle and glass as well as Starbucks coffee. There is also a flat panel television in the lounge showing a full range of channels. Come back here to unwind after a day exploring the Highlands.

Opening hours
12:00-24:00
Weekend times may vary

Packages

In need of some long-overdue pampering at our state-of-the-art spa and leisure facilities? Maybe you're interested in a golf break? Or if you're making an overnight stop-off before a flight or ferry, stay with us and get breakfast, transfer and car parking for the duration of your holiday.

  • Experiences & Masterclasses

Packages

Sunday Rollover Package 1 Night
1 Night
Don't like Mondays? Here at the Best Western Inverness Palace Hotel & Spa, you can enjoy the ideal way to make the weekend last a little longer. Enjoy a relaxing nig...
Check availability

Golf Off Site

The Highlands are what golf was invented for. Youll find some stunning course examples around the Best Western Inverness Palace Hotel & Spa.

Only short distance away from the hotel, this 18-hole, par 69 course is a great challenge for golfers of all abilities.

  • Inverness Golf Club
  • Castle Stuart Golf Course

Inverness Golf Club

1.00 miles away in Inverness

Course information

  • Practice ground golf facilities
  • Putting green golf facilites
  • Pro shop golf facilities
Course type

Parkland

Location

Off Site

Holes

18

Par

69

Distance

6256 Yards

Handicap

Handicap required

Prices

9 holes £42.00
18 holes £65.00

Castle Stuart Golf Course

8 miles away in Inverness

Course information

  • Pro shop golf facilities
Course type

Links

Location

Off Site

Holes

18

Par

72

Distance

7400 Yards

Handicap

Handicap required

Prices

9 holes £170.00
18 holes £190.00
Trolley hire Yes
Club hire £40.00
Buggy hire £40.00

Spa & Leisure facilities

There is nothing quite like relaxing on a lounger by the pool or a pampering session to soothe your mind, body and soul. There's also nothing quite like a treatment or two at the Best Western Inverness Palace Hotel Spa to leave you feeling refreshed and invigorated.

  • Spa Facilities
  • Treatments

Spa Facilities

The Palace Health Club & Spa offers a 50ft swimming pool, sauna, steam room, jacuzzi spa and fitness suite and is open from 7am to 9pm. For rest and relaxation make your appointment with Sleeping Beauty spa for some pampering. With this range of facilities we dont only guarantee peace of mind, but body as well.

  • No. of treatment rooms: 2
  • All Children under the age of 12 must be accompanied by an adult when entering the Pool and surrounding area. Children under the age of 16 yrs may only enter the Steam Room, Sauna & Jacuzzi with supervising adult present, they do so at their own risk. Children under the age of 16 Yrs are not allowed to use the Gym. Use of the Free Weights in the Gym is restricted to adults over the age of 18 Yrs.

Opening Times

Monday: 10:00 - 13:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 14:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 17:00
Saturday - Sunday: 10:00 - 16:00

Treatments

Sleeping Beauty Spa offers a range of body, face, massage and nail treatments to make your 'me time' more memorable. The extensive list of available treatments are delivered by experienced beauticians from head to toe, we'll take care of you in style. <br /> <br /> For more information and pricing click the links in the Spa treatments menu.

Massage
From £36.00 / Treatment
1 Hour Full Massage
60 mins
From£56.00
30 minute Full Massage
30 mins
From£36.00
Aromatherapy Massage
80 mins
From£80.00
Back Massage
45 mins
From£48.00
Back, Neck Shoulder Massage
30 mins
From£40.00
Head Massage
45 mins
From£45.00

Make the most of our leisure facilities and enjoy some down time

Gym and Swimming Pool Leisure Facilities

Meetings & Events

The Best Western Inverness Palace Hotel & Spa is great location for a meeting in Inverness. Whether you choose our largest meeting room - the spacious restaurant Eight on the River - or the modern Ness suite, you'll be perfectly placed. From local business meetings to private functions and events, the Best Western Inverness Palace Hotel & Spa is the ideal partner for your next event.


EIGHT ON THE RIVER
Eight on the River restaurant offers splendid views over the River Ness. It is the largest room for
meetings or lunches and can accommodate up to 100 people in the theatre layout.

NESS SUITE
This is a stylish and modern room, ideal for all types of meetings, with all the requirements for the perfect brainstorming session. With natural daylight and air-conditioning, your delegates will feel comfortable and on top form.

Available Room Set Ups

The below information shows the capcity of each meeting room based on the room setup type.

Room Name Theatre Classroom U-Shape Boardroom Banquet
8 on the River 80 40 40 40 80
Ness Suite 50 10 10 20 20
Garden Room 20 10 10 15 15

Reviews of Best Western Inverness Palace Hotel & Spa

Traveller Overview:
4.0 Rating: 2090 reviews
Excellent 44%
Very Good 32%
Average 13%
Poor 6%
Terrible 3%
Rating

paulinecW6863RK, wrote review 01/12/2021

Leisure break

We stayed in A lovely room the mattress was very comfortable. It was nice having the two small bottles of wine in the room. The staff were very efficient and friendly . The leisure club and spa wer... more

Owner Response
Angelika Malinowska, Other at Best Western Inverness Palace Hotel & Spa, responded to this review
Thank you so much for taking the time to write your fantastic review, paulinecW6863RK. I'm delighted to hear that you managed to make use of our leisure facilities during your stay. This is the perfect chance to relax during your trip away. What is more, the reviews are always shared amongst the team and they will be delighted you have given them a 5/5. It is great to hear you thought so highly of the hotel and we will look forward to welcome you back in the future and wish you all the best for the festive season. Kind Regards, Angela
Rating

juliejamiel2021, wrote review 30/11/2021

Fantastic

We went here for a few nights what a fantastic experience all staff very friendly and helpful especially the lady in the dining room at breakfast her name is Marlene (sorry if spelt wrong) she went ab... more

Owner Response
Angelika Malinowska, Other at Best Western Inverness Palace Hotel & Spa, responded to this review
Thank you so much for taking the time to write your fantastic review, juliejamiel2021. It's great to hear that you enjoyed so many aspects of your stay! I am so pleased to hear that you were impressed with our leisure facilities and our friendly and helpful team. It's great to hear that Marlene made a fantastic impression to you and that she helped make your stay even better. She'll be delighted to hear your compliments. We look forward to seeing you again in the future and wish you all the best for the festive season. Kind regards, Angela
Rating

hannah m, wrote review 22/11/2021

Loved our stay

I booked an overnight for me and my husband at the Palace Hotel after my husband pointed out this Hotel when we visited Inverness in June 2021. So five months later we arrived and it was exactly what... more

Owner Response
Angelika Malinowska, Other at Best Western Inverness Palace Hotel & Spa, responded to this review
Thank you so much for taking the time to leave us a great review, Hannah M. We are glad you have written positive comments and, on the whole, enjoyed your stay with us again. The reviews are always shared amongst the team and they will be delighted you have given them a 5/5. It is also a pleasure to know that you were able to start your day off right with the great selection on our breakfast selection. We hope to welcome you back in the future and take this occasion to wish you all the best for the festive season. Kind regards, Angela
Rating

941shelbyd, wrote review 21/11/2021

Worst stay ever

The walls and floors are so thin you hear every step and word!! Staff are mostly far too young and have no idea how to deal with people. Dinner booked in restaurant only to be told on arrival there wa... more

Owner Response
Angelika Malinowska, Other at Best Western Inverness Palace Hotel & Spa, responded to this review
Thank you so much for taking the time to write your feedback, 941shelbyd. On behalf of our entire team, I would like to apologise for not exceeding your expectations and for not being able to give you a happy experience in the hotel. The last thing we want is for any guest to be unhappy. We appreciate your feedback and always take any opinion on board, as this is the only way to provide our guests with excellent service and high quality. I am very sorry for the confusion during the dinner reservation. Our team always tries to organise all the bookings and we understand that sometimes things can and do wrong at times, but we pride ourselves on rectifying matters and dealing with the guest. I am sorry that we did not appear to do this for you on this occasion. The car park, I totally understand how frustrating this would have been. Unfortunately parking is limited in Inverness and we do try our best to optimise parking spaces between the onsite car park and the over flow car park. In any case we appreciate all your comments, we assure you that we take them very seriously and I will pass your feedback along to our management team. We are sorry for all the inconveniences you have had experienced during your stay. We wish you all the best for the festive season. Kind regards, Angela
Rating

fproudfoot1689, wrote review 20/11/2021

Our honeymoon

As a wedding present family booked us here for two nights for our honeymoon. Easy walking distance from train station and town centre. Lovely staff welcoming us. Our room was large and spacious, mode... more

Owner Response
Angelika Malinowska, Other at Best Western Inverness Palace Hotel & Spa, responded to this review
Thank you so much for your fantastic review, fproudfoot1689. We are glad you have written so many positive points and, on the whole, enjoyed your stay, especially since this was a very special occasion! I have passed your feedback on to our team and they are happy with your compliments and sincerely appreciates your kind words. We hope you will return for another wonderful experience in the future and wish you all the best for the festive season. Kind regards, Angela

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