Best Western Intracoastal Inn

My daughter and I flew down to Jupiter, Florida for a family funeral and had never been to the area. The gentleman at the front desk was very helpful in directing us to the best restaurants and beach areas. Breakfast was wonderful and the server was so friendly and kind. It was located right in the middle of everything we wanted to see and do. less

Our entire experience was a positive one! Front Desk staff Bill and Sylvana were very helpful and friendly. Bill gave us directions in navigating us throughout our stay. Also gave restaurant suggestions! Very Nice. less

Great hotel - great staff. River walk is nice, places to eat within walking distance. Staff gave recommendations for eating that were perfect. Went to Lion Country Safari, about an hours drive away, plenty of other things to do in the area. less

Recently renovated, very clean and new furniture. Jenny with housekeeping was extremely friendly and helpful. Tomica in the breakfast kitchen was enjoyable to talk to every morning and made sure we were well taken care of. Silvana, Bill, Joe and Hank were all very polite and professional at the front desk. The pool was very nice and the boardwalk to the yacht club was a nice plus for an evening stroll. less

We used to live in the Jupiter area so we knew that this location was very good -- it's on the intracoastal, plus an easy drive to the beach with the added bonus of a short walk on the boardwalk to one of our favorite nearby restaurants, The Dive Bar, not to mention being also very walkable to the nearby newly expanded Harbourside Place a few minutes up the intracoastal, with more restaurants and shopping there. Our room was clean and updated. I thought the air conditioner was a little bit on the noisy side at night which woke me a few times, though it kept the room cool. The free breakfast was good quality, with the usual selection of eggs, bacon, sausage, yogurt, fruit, pastries, etc. The staff were friendly and helpful. My biggest, in fact my only real complaint and the reason I'm only giving it 3 stars and not 4 is that the beds were surprisingly *not* comfortable. Over the past nearly 30 years, I've stayed in a lot of hotels but BW Intracoastal really needs to upgrade their beds which, at least in our room, were far too hard. I commented to my husband that it felt like we were sleeping on padded bricks. He agreed with me. I don't have back problems and yet woke with a stiff lower back and sore hips and shoulders. Again, this is a nice hotel for its price point, in a very good location. But as much as I liked it for all the reasons listed above I won't stay again unless I know they've upgraded their bed quality. less