Best Western InnSuites Yuma Mall Hotel & Suites

Upon arrival the 1st thing they did was offer me water. Even though I had just left an air conditioned vehicle It was a welcome treat. I was able to check in a little early, nice after a long drive. I had intended to walk across the street to go have dinner later that evening and decided to just eat there at PJs (?). It's a very limited menu but I just didn't feel like going anywhere else. So just after I sit down I asked the cook, Manny, what he would recommend. He instantly said "my Mac and Cheese". He said it is "the best anywhere". I love Mac and Cheese and figured why not. One word, outstanding!!! The serving was enough for two AND lunch the next day. It was cheesy, a teeny bit spicy (loved that, maybe jalapeno?) And heated up well in the microwave for lunch. Seriously I don't know how anybody could make Mac n Cheese that tastes so good. Stayed only one night but everything was perfect and may have to go back if only for the Mac n Cheese. less

All of the rooms in this hotel have exterior doors. We had a 1 bedroom suite with 2 queen beds, traveling with 2 grandchildren. It had a separate bedroom with the beds and a large tv. Living room had a large desk, tv, and pull out couch. Kitchen had a stovetop, mini fridge, and microwave. Bathroom had a door from living room and a door from bedroom. The size of the room was great. When we entered the room there was a strong odor. I thought it was industrial cleaner and my husband thought mold. The bathtub was full of sand or dirt when we arrived (added a pic) but they did come to clean it when we called. The hot breakfast was good but the floor so greasy that it was slick. The pool water looked clean but my husband said the tiles hadn’t been cleaned in a very long time. We liked the room but this hotel could improve its cleanliness less

Near a big great shopping mall. They have a big amazing pool. Ice machines all around what is very importent in yuma. Water for free in the lobby 24 hours a day. Clean rooms. Every time when i'm in yuma i use always THE AMAZING BEST WESTERN HOTEL. less

Stayed here for five days while doing dental work in Los algodones Mexico. The room was clean, the breakfast amazing, and pool and workout room wonderful. But the very best thing was the service'. The staff bent over backwards to accommodate every need. Because they offer free shuttle service to and from the airport and the border, we were able to stay comfortable stateside while doing our dental work. Their shuttle goes all day running guests where they want to go. less

Im not In the habit of leaving reviews but this hotel was really a disappointment. I did not expect outdoor corridors. If that’s what I wanted I would have stayed at motel 6 for half the price. Pool area would have been nice if it was clean. The pool deck and the water surface were covered with debris. Maybe it had recently been windy or something, but still I think more effort could be made to keep it clean. AC was nice and cool. Oh! The blackout curtains do not cover the window!!! This was completely unacceptable and had we arrived earlier in the day we would have left and found another hotel! I managed to tie them together with a hair tie to provide privacy for us. Corridor lights stay on shining in the window all night. This was actually the worst hotel I’ve stayed in in quite a while. We won’t go back. Beds were soft and saggy too. I really feel Like we wasted our money here. I expected more from best western. less