Best Western InnSuites Yuma Mall Hotel & Suites

We stayed one night. We were given an upgrade because of our platinum status. I don't want to know what we were upgraded from. The desk staff was fine but I wouldn't say overly interested, it's more about the business. I say this because we were supposedly moved to an upgraded room away from the ongoing remodel construction however the workmen talking outside our single pane window at 6:30 am were probably not given the memo. I have no idea if our room was already remodeled but I certainly hope not. If it was, there's not much to look forward to here. The construction of the bathroom was so bad it almost over shadowed the noisy wall air conditioning. Which never ever shut off and would not adjust temperature. The bed was OK, pillows were ok. Towels were cheap motel and smelled like smoke. Good thing its a no smoking hotel. A true highlight was the woman working the social hour in their little PJs restaurant. She was an absolute gem. Everyone else there paled in comparison. My basic standard is the bathroom hair. I judge everything by the presence ir lack of the hair that is usually stuck in the floor corners of the bathroom. Dirty mops leave hair behind, especially when a floor is swabbed. Everything gets pushed into the corners. Every corner here had hair. I won't stay there again, plenty of other options in town. But I would give it a solid 2 stars, maybe 2.5. They have a way to go to earn a third. But it's a good location near stores and restaurants, so if that's more important, you are walking distance to an Olive Garden and a Kneaders. less

I've stayed here many times. Every room I've been in has been wonderful. This BW is in a large shopping area close to all the restaurants and department stores. While the local restaurants are nice, this BW has an inhouse restaurant the serves pub type food and the free breakfast. The pub over looks the pool area. Early evening have a free happly hour setup. This is perfect for passing through or stay while going to Los Algodones. less

This hotel is great. They have a fun happy hour was free drink. The breakfast was buffet style but also you could get some made to order items. The guy making breakfast was so much fun and he had us all singing along and bopping to the music. Love this hotel. less

Clean rooms, great pool area, Awesome Breakfast. One of the nicest hotels in Yuma for the price. They offer water or coffee at check in, and the staff is very knowledgeable about the area. They have winter rates for Dental work in Mexico. Just mention at booking. less

This place is OLD. Very old. Checked into an "executive suite". So weird. Dark. Dark color walls. Lamps aren't plugged in Bathtub and toilet in one room (off the kitchen). Bathroom sink and mirror are around the corner in the bedroom. Shabby apartment style windows. You can here someone breathing on the balcony entrance. Some people value CHEAP. If you do, then you'll say it's wonderful. less