Best Western InnSuites Yuma Mall Hotel & Suites

Im not In the habit of leaving reviews but this hotel was really a disappointment. I did not expect outdoor corridors. If that’s what I wanted I would have stayed at motel 6 for half the price. Pool area would have been nice if it was clean. The pool deck and the water surface were covered with debris. Maybe it had recently been windy or something, but still I think more effort could be made to keep it clean. AC was nice and cool. Oh! The blackout curtains do not cover the window!!! This was completely unacceptable and had we arrived earlier in the day we would have left and found another hotel! I managed to tie them together with a hair tie to provide privacy for us. Corridor lights stay on shining in the window all night. This was actually the worst hotel I’ve stayed in in quite a while. We won’t go back. Beds were soft and saggy too. I really feel Like we wasted our money here. I expected more from best western. less

I stay at this hotel every time I'm in Yuma for business. I love to go down to the lounge by the pool side and chat it up with other guess that come from all over to this place. Manny and Alex are an excellent team. Get free breakfast and not just any breakfast a full-course breakfast with all the fixings, and in the evening they have a happy hour with drinks included with your hotel stay. Have not been to two other places but have this kind of offer an option for the gas of the hotel. Aubrey working out front along with Ashley will excellent for check-in and small things needed during my 5-day sta y. They had a recent change in management and I hope that doesn't affect the employees or staff at this establishment because it would greatly downgrade the customer guest experience. less

Nice clean rooms & staff was friendly & helpful. Breakfast was great & happy hour was a nice bonus. Only complaint I have would be that the pool can get noisy. My room faced the pool. If you would like to go to bed early or just relax quietly during the day, ask for a room away from the pool. Over all though a nice place to stay. less

We were made to feel right at home and well cared for. This was the fourth BW hotel we stayed at during our cross- country trip and loved each one. It was obvious that BW's takes pride in the quality of its accommodations and in its customer service. less

I just love this hotel, it's close to everything from restaurants to shopping. I travel for business and as a women traveling alone I love the fact that this hotel is always clean, and I feel safe. They are very friendly and professional. Where else can you go and have a free happy hour and if you like a great burger fresh off the grill. I highly recommend staying at Best Western Inn Suites when your traveling to Yuma. less