Best Western InnSuites Phoenix Hotel & Suites

1615 E Northern Avenue, Phoenix, Arizona, 85020-3932, United States
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Best Western InnSuites Phoenix Hotel & Suites

The Best Western InnSuites Phoenix Hotel & Suites. Welcome to the Best Western InnSuites Phoenix Hotel & Suites, offering easy access to great shopping and attractions in Phoenix or Scottsdale. Our award-winning hotel offers modern, comfortable accom show more

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Check-in & Check out16:00:00 | 12:00:00
1615 E Northern Avenue, Phoenix, Arizona, 85020-3932, United States

Reviews of Best Western InnSuites Phoenix Hotel & Suites

Traveller Overview:
4.0 Rating: 1221 reviews
Excellent 46%
Very Good 30%
Average 12%
Poor 5%
Terrible 4%
Rating

Stormrider45, wrote review 30/03/2021

The fundamentals make the difference

I have stayed at this location for over twenty years. The management is constantly upgrading the facility in large and small ways. The importance of long term personal relationships with staff canno... more

Owner Response
Anna Streilein, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review
Dear Stormrider, Thank you so very much for your recent stay and kind comments. We are delighted that you happy with the upgrades to the property as well as the team. We are very lucky to have a team that takes great pleasure and pride in their jobs, the hotel and last but not least our guests. We look forward to your next visit. Safe travels and happy riding!
Rating

Shyazukguy, wrote review 15/02/2021

Great Location

Handy and convenient place to stay. Good price. Nice views and easy access to food and drink nearby. Easy access to downtown and quiet place to get good sleep. Staff is helpful and friendly. Rooms are... more

Owner Response
Anna Streilein, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review
Thank you so much for your recent stay with us. We are delighted that we met all of your expectations during your stay. We sincerely appreciate your business and are grateful you took the time out of your busy schedule to leave a review on our property. We hope to see you back for a future visit with us. Safe Travels
Rating

rpyritz, wrote review 13/02/2021

Friendly atmosphere

The staff are friendly and courteous. Always willing to help out with any hotel issue. Also very knowledgeable about the area suggesting good places to eat, location of nearby stores, places to check ... more

Owner Response
Anna Streilein, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review
Thank you so much for your recent stay with us. We are delighted you found the team to be accomodating and helpful d uring your stay with us. We take great pride in striving to make each and every guest feel welcomed and comfortable while they are with us. We are happy to know that we acheived that goal with your stay. We look forward to your next visit with us.
Rating

saragX7645WA, wrote review 11/12/2020

3 day stay

We stay at best western for 3 days first time I been here but I been to other hotels before. To start the water was turn off for a couple of hours on my second night, the room where not clean thru my ... more

Owner Response
Anna Streilein, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review
We sincerely apologize if we were remiss in explaining all of our covid protocal and changes at arrival. Housekeeping is not cleaning rooms eveyday due to covid. Most of our guests do not wish to have us in their rooms at the present time. We do service rooms if you call the front desk and request it. We also have To Go Bags for breakfast every morning for all of our guests. Water was not turned off any night during your stay with us and after doing some investigating have not found any other guest concerns with water being out during the nights of your stay. We are sincerely sorry for any inconvience you had with water. I will be sure to share this information at our team meeting to make sure our guests are receiving all the detailed information they need from us to have a comfrotable and enjoyable stay. We are extrememly sorry that we missed the mark with yours.
Rating

ralphd0544, wrote review 14/11/2020

A very nice hotel

Check in and out was very easy, the front desk people were very helpful. We stayed in a king suite that was comfortable and clean and very quiet. Because of Covid 19 the breakfast was not much, but fi... more

Owner Response
Anna Streilein, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review
Thank you so much for your recent stay with us. We are delighted you enjoyed your stay with us during this unpredented time. We look forward to your next visit.