Best Western InnSuites Phoenix Hotel & Suites

1615 E Northern Avenue, Phoenix, Arizona, 85020-3932, United States
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Best Western InnSuites Phoenix Hotel & Suites

The Best Western InnSuites Phoenix Hotel & Suites. Welcome to the Best Western InnSuites Phoenix Hotel & Suites, offering easy access to great shopping and attractions in Phoenix or Scottsdale. Our award-winning hotel offers modern, comfortable accom show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
1615 E Northern Avenue, Phoenix, Arizona, 85020-3932, United States

Reviews of Best Western InnSuites Phoenix Hotel & Suites

Traveller Overview:
4.0 Rating: 1226 reviews
Excellent 46%
Very Good 30%
Average 12%
Poor 5%
Terrible 4%
Rating

lisazimmerman0, wrote review 03/07/2021

Terrific Customer Service

I’d reserved a double queen room - requesting ground floor/ close proximity to parking , due to knee injury. We were given a lovely upgrade to a king suite, directly in front of our parking. While the... more

Owner Response
Anna Streilein, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review
Thank you for your recent stay with us. We are dekighted you enjoyed your stay. We are lucky to have the wonderful customer care team that really enjoys thier job and taking care of our guests. Thank you for sharing, it makes our day! We hope to see you for another visit in the future.
Rating

08DesertRat, wrote review 23/06/2021

Well-equipped and comfortable hotel.

This was a one-night stop over for us. We had a large suite. Very clean and comfortable. Our room was in the 1st floor near the office—outside entrance. We could hear people walking when they walked b... more

Owner Response
Anna Streilein, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review
Thank you so much for your recent stay with us. We are delighted you found the hotel to be comfortable and convenient for your needs. We do hope to see you back for a future visit.
Rating

Tara60453, wrote review 28/05/2021

Great area.. mid point for us to travel to all areas of interest we were looking

Bew prepared for stingy towel service and shady hang around in the back. Other wise quiet, comfy basic stay that fit for what we were needing. Modified breakfast was good enough to start your day wit... more

Owner Response
Anna Streilein, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review
Thank you for your recent stay with us. We sincerly appreciate your business.
Rating

Karleen K, wrote review 18/05/2021

Not sure about safety

There is a group of people who appear to have been living rough spending time together in the back parking lot during the day and evening. Since our room was adjacent to the back parking lot my daugh... more

Owner Response
Anna Streilein, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review
Thank you for your recent stay with us. Safety it a top priority for us at the hotel. 24 hour security is provided as well as customer service at the front desk 24 hours. We are sincerely sorry if you felt uncomfortable during your stay. We do not have any reported instances of problems or security issues on the property.
Rating

labormevocat, wrote review 14/05/2021

Quiet and Great Value

Traveling through Phoenix with my daughter's dog. The area is very safe. The front desk was cheerful and helpful. The room was cold, clean and quiet. We ate at a fun Mexican restaurant down the street... more

Owner Response
Anna Streilein, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review
Thank you so much for your recent stay with us. We are delighted that you enjoyed your stay with us. We are very lucky to have a talented team of customer care professionals who love thier job and enjoy taking excellent care of our guests. We look forward to your next visit. Safe travels.