Best Western InnSuites Phoenix Hotel & Suites

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Best Western InnSuites Phoenix Hotel & Suites

AAA - 3 Diamond

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The Best Western InnSuites Phoenix Hotel & Suites. Welcome to the Best Western InnSuites Phoenix Hotel & Suites, offering easy access to great shopping and attractions in Phoenix or Scottsdale. Our award-winning hotel offers modern, comfortable accommodations along with first-class hotel amenities and the friendliest, family-oriented staff in town, all at an incredible value! Located just 10 miles from Phoenix Sky Harbor Airport, our guests can benefit from the convenience of proximity while avoiding the noise often associated with airport hotels. The Best Western InnSuites Phoenix Hotel & Suites is also located near Biltmore Fashion Park, Paradise Valley Mall, and Downtown Phoenix/Scottsdale business and shopping districts. Hotel guests can enjoy the adjacent Piestewa Peak - Phoenix Mountain Reserve including over 27 miles of hiking/biking trails. For the sports enthusiasts, we are centrally located near all spring training baseball fields, Talking Stick Resort Arena, home of the Phoenix Suns, and Chase Field, home of the Arizona Diamondbacks. For the guest traveling on business/healthcare, we are conveniently located near all major central and northern Phoenix business districts with nearby hospitals including John C. Lincoln Health Network, Mayo Clinic, and Phoenix Childrens Hospital. We provide our guests comfortable accommodations equipped with large flat screen TVs, high-speed internet, single serve coffee makers, microwaves, refrigerators, and Posturepedic mattresses with triple sheeting. Guests can start the day off right with a full, hot breakfast with menu items that rotate daily. Need to relax after a long, strenuous day? Enjoy two complimentary drinks at our managers reception or take a swim in our spacious pool. Guest comfort and satisfaction is our top priority at the Best Western InnSuites Phoenix Hotel & Suites.

Location

1615 E Northern Avenue
Phoenix
Arizona
85020-3932
United States

AAA - 3 Diamond

Summary

Pets: No Pets accepted

Check-in & Check-out
16:00:00 | 12:00:00

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Address
1615 E Northern Avenue
Phoenix
Arizona
85020-3932
United States

What's nearby?

Recreation

2.00 mile(s) from Paradise Valley
4.00 mile(s) from Scottsdale
35.00 mile(s) from Gilbert
9.00 mile(s) from Glendale
10.00 mile(s) from Cave Creek
10.00 mile(s) from Fountain Hills
12.00 mile(s) from Carefree
15.00 mile(s) from Mesa
15.00 mile(s) from Sun City
15.00 mile(s) from Tempe
15.00 mile(s) from Peoria
20.00 mile(s) from Litchfield Park
20.00 mile(s) from New River
20.00 mile(s) from Tolleson
20.00 mile(s) from Sun City
25.00 mile(s) from Avondale
25.00 mile(s) from Gila River
25.00 mile(s) from Goodyear
35.00 mile(s) from Buckeye
35.00 mile(s) from Chandler
35.00 mile(s) from Black Canyon City
45.00 mile(s) from Apache Junction
58.00 mile(s) from Wickenburg
60.00 mile(s) from Superior
90.00 mile(s) from Payson
3.00 mile(s) from Best Western, International Headquarters
3.00 mile(s) from Biltmore Fashion Park Sho
3.00 mile(s) from Kovach
3.0 mile(s) from American Express
4.0 mile(s) from Wells Fargo, Bank
5.0 mile(s) from Bashas
5.00 mile(s) from Banner Health Systems
6.0 mile(s) from Phoenix Childrens Hospita, Hospital
7.0 mile(s) from Pinnacle West
7.0 mile(s) from Freeport Mc Moran
7.00 mile(s) from Phoenix Convention Center
8.0 mile(s) from Petsmart Headquarters
9.0 mile(s) from Avnet
10.0 mile(s) from Discount Tire, Corporate Office
10.0 mile(s) from Apollo Group
10.00 mile(s) from American Express, Operations Center
10.00 mile(s) from Best Western, International Operations Center
10.00 mile(s) from Desert Ridge Market Place
11.0 mile(s) from Kierland Commons, Shopping
12.00 mile(s) from US Airways Airlines, headquarters
13.00 mile(s) from ON Semiconductor
15.0 mile(s) from Honeywell, numerous campuses
16.0 mile(s) from Discover Card Services
18.0 mile(s) from Intel
5.00 mile(s) from Paradise Valley Community College
15.00 mile(s) from Arizona State University
15.00 mile(s) from Scottsdale Community College

Room	Theatre	Classroom	U-Shape	Boardroom	Banquet

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Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating:

Based on 1164 traveller reviews

518

367

157

Great Stay At Best Western Inn Suites Phoenix

19/08/2019 pdillon1, El Paso, Texas

Best Breakfast selection that I have ever had at a hotel. Scrambled eggs were cooked perfectly and I certainly enjoyed the salsa to put on top. There was a very friendly attendant that was on duty th... more

EXCELLENT ROOMS AND STAFF

17/08/2019 MARK J, OCEANSIDE, United States

This is a well kept Hotel located in a very nice part of Phoenix that is very close to all roads to get you to anyplace in the Phoenix Area. Every night they have a small happy hour that is nice for ... more

bwphoenix, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review

Hello Mark, Thank you so much for choosing to stay with us at the Best Western InnSuites. We appreciate your business and for taking the time to share your experience. We are happy to know you enjoyed the many improvements and updates that have been done to the property. We have received great feedback from other guests as well and we are pleased that it is such a hit. The social hour on Monday, Tuesday and Wednesday evenings is also a hit with our guests and great time for people to relax and mingle with other guests or sit quietly and enjoy some refreshments. We are centrally located with easy access to so many great places in the valley and we have some great mountain views. Our staff really do enjoy the work they do and caring for our guests. We love for our guests to feel welcomed and comfortable while they are with us. We are happy to know we reached our goal with your stay. Please come back for another visit soon.

Excellent value, super staff

17/07/2019 MECindylou, Westbrook, Maine

After flying standby into Phoenix, we booked this hotel because it had a hot tub and full breakfast, among other amenities. We didn't know that we would like virtually everything about this property! ... more

bwphoenix, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review

Thank you so much for your recent stay with us and for sharing your experience. We are delighted that you enjoyed your time with us and you found the hotel to have all the amenities you needed you enjoy your stay. Patty and Noel are true professionals and enjoy taking great care of our guests. Bonnie and her team work hard to deliver a wide variety of offerings at breakfast and take great pleasure making sure our guests find it a pleasurable experience. We are very appreciative of your recommendation and look forward to returning for a future stay.

Roaches In Sink and Burned My Skin in over Chlorinated Jacuzzi

07/07/2019 joelbro1, San Diego, California

On July 5th my wife and I arrived from a long 6 hour drive from southern Utah. My wife had a sore back from the long drive and went straight into the jacuzzi, I went into the pool. After about 10 minutes I joined my wife in the jacuzzi, as I entered it I said "wow that chlorine is strong!" I sat in it with her and then said,"let's go in the pool, feels much better" we went in the pool for about 10 minutes then my wife wanted to put her back on the jacuzzi jets. She said her skin stings from the jacuzzi and I said are you sure? We stupidly went back in - then within 5 minutes my wife is crying saying here skin is burning. We rushed into the room and we jumped into the shower to get the chloring off - my wife is going hysterical - I was calming her down and said they must have just put in the chlorine and too much of it. She called the front desk crying and they said to come to the front desk - I told my wife to soak in the tub and for them to come to the room. The front desk did not come - they called again and I said I am Retired Navy and am doing what I have been trained to do in chemical attacks - multiple soaks in clean water. I luckily also had aloe vera gel that I put on my wife and I. After 30 - 40 minutes of rinsing and aloe vera - my skin was peeling off and so was my wifes, my bodily hair (not on my head because it never went in the water of the jacuzzi) was all singed and falling off. We then went to the front desk and Patty at the was nice but said she tested it and it was fine. I said of course you will say that - the bottom line is our skin is burned and I showed her my skin peeling off my legs and chest, then my wife showed her red skin that was very tender. Patty asked if we wanted to go to the hospital - I said we just want to go eat dinner and if it still hurts we will see a. doctor. When we came back from dinner, Patty told us the BW point we used for the room will be reimbursed - I said thank you very much and we then went to room and put on more aloe vera and after sun lotion - took sleeping meds and rested. In the morning as I was brusing my teeth I killed two cockroaches in a 4 minute span coming out of the sink. I now just want to leave this , even though the bed was very comfortable and I liked the pillows, I do not want coackroaches crawling on me while I sleep. I go to check out, they are still charging me my points, I then ask if Patty knocked them off as she said - the woman at the front desk walks away and get the day manager who then wanted to know everything that happened (again as if Patty didn't pass it on or make the changes she promised). So now I have to explain the whole ordeal again since Patty did not. I start to show her my skin peeling off and my singed hair and the day manager said I don't need to see that, our readings show the chlorine level was okay. I called my wife in out of the car, to tell the day manager and the day manager started screaming at me - telling me she didn't want to talk to my wife. I said she was in longer than I was and her skin is all bright red. I then said look at my chest I have no hair left and the skin is peeling off and by the way there are cockroached in your room! The day manager froze up and would not talk to me, as if she knew I was right and now she realizes I should be reimbursed not just for the damage to our skin and bodily hair but for the cockroaches that they probably have been dealing with and are aware of. I can only suggest that anyone reading this post stay elsewhere for your own health. less

bwphoenix, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review

Dear Mr. Brown, I am sincerely sorry that you felt the reasoning behind my asking you questions about the spa incident was that I did not believe you. In fact, as I assured you on Saturday when we spoke at the desk and again yesterday when we spoke on the phone was I had not yet seen the report left to me by my team. I was not on the property when this incident occurred. Patty had in fact left me all the pertinent information, I just had not retrieved anything from my mailbox that early in the day. Our first concern is always the safety and comfort of our guests and we take this very seriously. I apologize if in my efforts to gain first hand knowledge from you on this incident upset you in anyway. I promise that was not my intent. I was attempting to get a first hand account of what happened so I could investigate the situation further with my team and figure out if we needed to make any necessary corrections.

Just an Average Hotel

05/07/2019 cwood7555, Jacksonville, Florida

My husband and I stayed here in May. When we arrived around 3 pm on May 22 the parking lot did not look that busy. And this was the normal check in time. However they only had one room available at... more

bwphoenix, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review

We are sincerely sorry that we did not exceed your expectations on your visit with is, and I apologize for the inconveniences you encountered. We understand how frustrating that can be. I am happy that the team stepped up and made sure you were properly taken care of. Our team takes great pride in caring for our guests and correcting our mistakes. We are delighted you enjoyed our breakfast and were able to enjoy a good night's sleep. We do hope you would consider giving us another try to show you we can get it right from check-in to check-out.

Best Western InnSuites Phoenix Hotel & Suites

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