Best Western InnSuites Phoenix Hotel & Suites

1615 E Northern Avenue, Phoenix, Arizona, 85020-3932, United States
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Best Western InnSuites Phoenix Hotel & Suites

The Best Western InnSuites Phoenix Hotel & Suites. Welcome to the Best Western InnSuites Phoenix Hotel & Suites, offering easy access to great shopping and attractions in Phoenix or Scottsdale. Our award-winning hotel offers modern, comfortable accom show more

Pets not accepted
Check-in & Check out16:00:00 | 12:00:00

Reviews of Best Western InnSuites Phoenix Hotel & Suites

Traveller Overview:
4.0 Rating: 1196 reviews
Excellent 45%
Very Good 30%
Average 13%
Poor 5%
Terrible 4%
Rating

FellowTraveler297884, wrote review 07/12/2019

end of vacation

Check in was very fast the person at the front desk was very helpfull on stores near the hotel that we needed.The hot tub and pool area was vert nice and clean the pool water was 80 degrees and felt g... more

Owner Response
bwphoenix, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review
Thank you for your recent stay with us. We are delighted that the property met your needs and that you enjoyed your junior suite. We look forward to your next visit!
Rating

550maryo, wrote review 06/12/2019

Best Western Inn Suites Phoenix

This Best Western location was perfect for our needs. The staff working during late check in was extremely helpful/ carrying bags up to second floor ( no elevator). Breakfast staff was efficient. C... more

Owner Response
bwphoenix, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review
Thank you so much for choosing to stay with us. We appreciate your business and for you taking the time to share your experience. We are delighted that you found our team to be extremely helpful while you were with us. We look forward to your next visit.
Rating

wearytraveler792019, wrote review 25/11/2019

Relaxing stay

I drove in 3 hours & when I got to motel check-in went smoothly, got to my room decor is nice, room was clean & everything was working properly. Enjoyed my stay & would recommend. Social Hour is a g... more

Owner Response
bwphoenix, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review
Hello Wearytraveler, We are delighted that after a long drive we were able to deliver just what you needed! Social hour is a hit with our guests after a long day and we are happy you were able to enjoy it while you were with us. We appreciate your kind words and recommendation!
Rating

wannago66, wrote review 23/11/2019

Central location. Friendly staff. Above average breakfast

I had to go to Phoenix on business. This is the first time it was not part of a conference and had a pre-selected resort. In the past I’ve stayed at the Phoenician and I’ve stayed at Royal palms. This... more

Owner Response
bwphoenix, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review
Thank you so much for giving us a try. We appreciate your business and are happy to know you found the hotel clean and the staff friendly. I am sorry you were not aware that coffee is available for all guests 24 hours a day in the lobby as well as the coffee maker in each room. We are also sorry you were disturbed by the local traffic. We offer a large variety of items at breakfast and our breakfast team is the best. They work very hard to keep the food hot and fresh and the dining room spotless. They are at the top of their game when it comes to customer service. We are delighted to know that you will give us another try in the future and we look forward to that visit.
Rating

JessBWGM2020, wrote review 18/11/2019

Great place to stay!

This was a great place to stay with some very awesome people working there from the GM to all the staff that you come in contact with, love what they do and it shows in the customer service you receiv... more

Owner Response
bwphoenix, General Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review
Thank you so much for your recent stay with us and your kind words. It was a delight to have you as a guest in our hotel and we look forward to your visit in 2020.