Best Western Inn Tooele

This is our second stay at this hotel. The outside grounds are kept emaculate. Staff here are very friendly and willing to help. The room is excellent, just remodeled and very clean. Bed is very comfortable. The breakfast area is very clean and food is always fresh. The extra care taken to prepare the breakfast is outstanding. I wish all hotels were this great. less

We have stayed here before and will continue to when visiting Tooele. Great value, redecorated rooms/suites. Indoor pool, good breakfast, included in room rate. Pets welcome (see website for guidelines), 100% no smoking property. Coin operated laundry, soap at front Desk. Ice machine, daily housekeeper, walk to restaurants. Please Note: My husband and I travel often, usually staying in hotels. Sometimes we are luxury travelers, sometimes budget, though not too cheap. I review hotels/restaurants at a relative level, not comparing a $100 room to a $400 room. To be fair, I adjust my level of scrutiny accordingly. My husband and I were on a road trip, traveling for 14 days, staying in hotels along the way. We stayed here 3 nights, in one of the hotel’s 3 suites. The hotel also owns a house next door, which has 2 apartments with kitchens. Call the hotel to reserve them. Rooms are nicely sized with a writing desk and a 2 chairs dining table, adequate size bathroom with commode and shower over tub. Good water pressure, very high good shower head. Vanity sink is in the pass through area to the bedroom, with the blow styler and convenient plugin. Microwave, generous sized mini refrigerator, 32” flat screen and Free WiFi. The WiFi is slow. We use our cellphone hotspot, more secure and much faster. Bed were very comfortable with all white linens and down pillows, both soft and firm. Medium weight white hotel towels, plenty of linens and nice toiletries, replenished each time housekeepers came in. Ask at Front Desk for more, if needed. Closet with iron and ironing board. Coin operated laundry machines. Big breakfast room, good seating looking out to pool, with Belgian Waffle maker and Omelet maker. Toasts, muffins, fresh fruit, cereals-including granola, yogurts, coffee, juice and tea. Good brekkie. Very nice Lady helping out in the breakfast room. Warm, courteous and kind. Wipe towels for your car/motorcycle in a basket in the lobby. Nice touch! Pretty cool indoor pool and hot tub with towels poolside. Exercise equipment in a room that looks out to the pool area. Parents may peddle while watching the children enjoy a swim. The room has a stationary bike, elliptical machine, cable resistance machine and treadmill. The hotel also offers 2 free guest passes to a local gym. Check-in at 3pm, check out at 11am. 1st floor accessible, including pool area and breakfast room. Roomy parking spots. Newspapers available in the lobby. Safe at Front Desk for your valuables. The staff is very accommodating and helpful. Good people at this hotel. We look forward to another visit at this location. less

Room and staff are great. Smoking area needs to be cleaned properly. Looked as if they dumped the butt container on the ground and walked away. Beakfast was ok, but only had slices of orange rather than a whole less

My choices of reviews are a 3 star which is average, and a 4 star which is very good. If I could, I would rate this motel 3.5 stars, because overall it was Good, more than just average. Let me start by telling the things that were very good. I thought the rooms were very good. They were very clean and look like they had recently been updated. They had a decent TV, a microwave and refrigerator. The included breakfast had a nice selection of hot items. Waffles with delicious toppings, eggs, sausage, potatoes. One morning they served bacon, though it was only half cooked. They also had a machine to make your own fresh omelet and had great toppings to go with that. Now the things that weren't so great. This facility offers a pool and a hot tub. The hot tub is something we definitely look for when booking. When we arrived on Monday we learned that the hot tub was broken and awaiting repairs. It should be repaired by Thursday, well after we'd checked out and gone home. Obviously, these things happen and they can't help a broken hot tub. But it's still a bummer for customers and a 5 day repair time seems a bit excessive. Though they did offer a complimentary snack bag of chips at the front desk as an apology. That's delightful for the people that didn't want a hot tub in the first place. For those of us that did, not so much. As I mentioned, we checked in Monday evening. I woke up on Tuesday morning thinking that I might go lay by the pool for a while. So I waited for it to open. And I waited and I waited. They never uncovered the pool. I began to think that the pool must be broken along with the hot tub. Finally, I got over wanting to go the pool and moved on with my day. That night, after dinner, I noticed that there was a huge group of 20+ teenagers causing quite the ruckus in the pool. Apparently Best Western Tooele doesn't open their pool unless a guest requests it? That's ridiculous. If I want to run down and take a quick dip in the pool during pool hours, I should be able to do so without having to make a call to the front desk and wait for them to find someone to uncover it. The final thing that left a bad taste in my mouth was my second day at breakfast. I knew the breakfast closed at 9:30am and headed down at about 9:05am, plenty of time ahead. When I got there, I realized that the large group of teenagers that I'd seen in the pool the night before had also chosen 9am for their breakfast. I had to literally stand in a line to get my waffles and finally at 9:25am, had it ready and topped. That's when I discovered that they had run out of spray whipped cream. I asked the breakfast attendant if I could just get some more whipped cream for my waffle. She was very nice, but said she was sorry, the bar closed in 5 minutes and they don't bring new things out that close to closing time. Here is my problem with this. . .The bar wasn't closed yet. I wasn't asking her to make something fresh - eggs, coffee, waffle mix. A girl 5 minutes before had asked for some more 2% milk, even though skim was still available, and she'd happily refilled the milk pitcher. And spray whipping cream could certainly be opened today and still be perfectly good to be used tomorrow. Absolutely no waste and minimal effort. So I said to her, very nicely, "If you opened a can now, you could still certainly use it tomorrow. Could I just get a quick squirt for my waffle?" She once again responded that she could not because they don't bring things out so close to closing time. So I guess if I'd have been able to get my waffle when I actually got in line for it or if I'd have asked even 5 minutes earlier when she refilled the 2% milk I would have been gold, but that window had closed and there was no reopening it. So, I took my waffle and walked back to my room with an awfully bad taste in my mouth over a simple can of Reddi-Whipped no doubt located in the refrigerator that I could see about 6 feet away from where we were standing. I'm probably being a bit picky, but it really is the little things. less

Nice hotel on Main Street... Very nice pool and hot tub.. Hotel only has 29 rooms and is very quaint.. Breakfast was good... The rooms are being updated now.. The room was very nice, clean new and modern.. I give this room and property a 5, based on the other properties in the area... obviously it's not the Ritz... less