Best Western Inn & Suites of Macon

4681 Chambers Road, Macon, Georgia, 31206-5366, United States
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Best Western Inn & Suites of Macon

For the safety and welfare of our guests and staff, our pool is closed and we are only serving Grab N Go breakfast until further notice. Near I-475. Plan your vacation from the Cherry Blossom Festival to shopping in historic downtown Macon. Our Macon show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
4681 Chambers Road, Macon, Georgia, 31206-5366, United States

Reviews of Best Western Inn & Suites of Macon

Traveller Overview:
4.0 Rating: 977 reviews
Excellent 50%
Very Good 30%
Average 10%
Poor 4%
Terrible 3%
Rating

Tigvatim, wrote review 16/09/2020

Awful Place

Had to switch rooms after hauling luggage in. Water on the bathroom floor. It was leaking from the toilet tank. (How does the maid miss that?). Was glad to move as the place stunk of moldy dampnes... more

Rating

foxhugh, wrote review 11/09/2020

Horrible experience

The carpet in the room was very old. I made sure not to walk barefooted. The room smelled awful. There was a dead bug in the floor. The only reason we didn't leave is because it was late at night and ... more

Owner Response
Christina Beckham , Other at Best Western Inn & Suites of Macon, responded to this review
I am so sorry to hear about this experience! Please contact the hotel directly and speak with me regarding these issues as I do go into all rooms monthly and block any room I wouldn't pay for myself. I pride myself in not allowing slack in any departments and would like to investigate so that I can make sure all my rooms are the best they can be before I rent them , Thanks! Dalton Palmer General Manager
Rating

Mgdan, wrote review 21/08/2020

Good Stay....

We dropped in for one night on our way back south....Room was clean and tidy.... on ground floor. This is a pet friendly hotel, as i think all BW’s are. Again a short stay everything was good! My onl... more

Owner Response
Christina Beckham , Other at Best Western Inn & Suites of Macon, responded to this review
The grass between our hotel and the one next door is specifically for animals to walk in. All BW are not pet friendly. Please always check prior to arrival and make sure your booking a pet friendly room as well. Even though we are a pet friendly hotel, pets are not allowed in all of our rooms. Stay safe, Assistant Manager
Rating

jlgood50, wrote review 11/08/2020

Clean & Comfortable

I spent the night here in one of their suites. Very clean & my bed was comfortable. The rooms have exterior doors. I did book online at the Best Western website & saved some money. Because of Covid, n... more

Owner Response
Christina Beckham , Other at Best Western Inn & Suites of Macon, responded to this review
We are happy to hear we will see you again . Stay safe, Assistant Manager
Rating

Scotthay13, wrote review 03/08/2020

Best Western is the best!

4 stars only because vending machines were empty and no breakfast available because of Covid 19. Staff was very friendly and helpful. Best Western is always my hotel of choice if possible! If it we're... more

Owner Response
Christina Beckham , Other at Best Western Inn & Suites of Macon, responded to this review
We have called the vending company and they have been here 3-4 times and we have yet to find out why the machines are still not full with product. We are attempting to contact the Manager but have been unable to . I know with Covid a lot of companies are short staffed but we have not been given any explanation as to what the problem is as of yet. We do offer a grab and go breakfast with sweets, juice, fruit and yogurt. Thank you for staying with us, Assistant Manager