Demands cleaning after three days
11/02/2017 C5066XZ, Los Angeles, California
Extend your policy to 5 days as to not annoy guests who are only there for a short visit. Rooms are clean. Breakfast is typical, but could use some variety on the hot foods during the week. Add an ice... more
Extend your policy to 5 days as to not annoy guests who are only there for a short visit. Rooms are clean. Breakfast is typical, but could use some variety on the hot foods during the week. Add an ice machine on second floor less
gmfrances, General Manager at BEST WESTERN Inn & Suites Lemoore, responded to this review
We'd like to first thank you for selecting BEST WESTERN Inn & Suites Lemoore for your overnight accommodations. We know you have a choice when it comes to local hotels and we're glad that you stayed with us!
Our goals are to consistently provide clean, comfortable rooms and superior guest service to all of our guests. From past experience when we don't upkeep and service our rooms regularly, we find that rooms have to stay in a "do not rent" status for several days. In hopes to achieve our goals, we implemented a cleaning policy of every 3-4 days. Please know that was never meant to inconvenience or annoy you, but rather simply to maintain our rooms. Your feedback is greatly appreciated and we will revisit extending the number of days in between cleaning. For future reference, an ice machine is located on the 2nd floor in the breezeway, across from rooms 226 & 227. We hope to have the opportunity to serve you again!