Best Western Inn & Suites

1493 N I-H 35, New Braunfels, Texas, 78130-2816, United States
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Best Western Inn & Suites

Welcome to the Best Western Inn & Suites! The Prime Outlets and Tanger Outlets are just moments away from our New Braunfels hotel, and a big reason why many out of towners come here.

Whether you want to cool off at Guadalupe River during the
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Inn & Suites

Traveller Overview:
4.0 Rating: 467 reviews
Excellent 44%
Very Good 25%
Average 16%
Poor 8%
Terrible 5%
Rating

X6712FOjohnk, wrote review 17/03/2020

New Braunfels

This is a nice facility, and we enjoyed it very much. This is the secnd year in a row that we have stayed there, and we were treated very kindly. The rooms were good, the breakfast although it was n... more

Owner Response
Heather W, Guest Relations Manager at Best Western Inn & Suites, responded to this review
Hi, X6712FOjohnk! thank you for your wonderful compliments. I'm glad to know you had a great stay. We're proud to have provided you a great value for your money. Providing you excellent service is what we aim for. Thank you for staying with use and we hope to accommodate you again the next time you're in the area!
Rating

Rich H, wrote review 04/03/2020

Quiet & Comfortable

Spent a Saturday evening here and were not at all disappointed. Convenient location near the highway. Clean and comfortable rooms with the usual amenities. Very reasonable rates. Front desk service wa... more

Owner Response
Heather W, Manager at Best Western Inn & Suites, responded to this review
Hi Rich H, thank you for your wonderful compliments. We're glad you enjoyed our convenient location as well as your clean and comfortable room, and you received the friendly, courteous and helpful treatment you deserve from our staff. We hope to accommodate you again the next time you're in the area. Thank you for staying with us!
Rating

Wayneandcathy, wrote review 24/02/2020

Best Western New Braunfels, TX

Pretty nice place and affordable. Pretty clean and we are picky. Folks were great and accommodating. Breakfast was pretty good but could use a better selection for breakast. Worth the bucks to stay th... more

Owner Response
Heather W, Manager at Best Western Inn & Suites, responded to this review
Hi, Wayneandcathy! thank you for your wonderful compliments. I'm glad that our clean and affordable rooms helped you get a restful sleep, and it's great to know breakfast was suitable. Providing you excellent service is what we aim for. We hope to accommodate you again the next time you're in the area. Thank you for staying with us!
Rating

Don H, wrote review 22/02/2020

Dr Visit

In town for one night. Had stayed here before and as before rooms were spacious and very clean. Lobby was very clean and both front desk employees were very nice and helpful. Another great stay and... more

Owner Response
Heather W, Manager at Best Western Inn & Suites, responded to this review
Don H, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience in our hotel; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to seeing you again the next time you're in the area.
Rating

jnuncio746, wrote review 16/12/2019

Satisfied customer.

The staff was very professional and I was very pleased with my stay.... Check in and out was exceptional and the young lady at the front desk was informative and courteous. Location was excellent eas... more

Owner Response
Mayur B, Manager at Best Western Inn & Suites, responded to this review
Hi jnuncio746, thank you for your wonderful compliments. We're glad you received the professional treatment you deserve from our staff. We're proud to earn your 5 stars and hope to have you back the next time you're in the area. Thank you for being our guest and taking the time to rate your experience.