I was a little leery , seeing the location. Looks can be deceiving. This motel ( not really a hotel) is central to everything. No crazy directions to get to food, entertainment or venue. Just smack dab in the middle of Monroe, which is a pleasant little town. I traveled with myself and teen daughter. Hotel staff was amazing. So welcoming and nice. The lobby is better than average, clean and bright. Our check in was smooth and the lady was very professional and very friendly. She gets five stars! The parking is ample, typical of a motel, aka park in front of your room door. The room was clean , not super spacious, but not tiny either. It was very clean. Our 2 queen room had a tv, mini fridge, microwave, small coffee maker, iron and hair dryer. Room is a bit dark and you really don't want your curtains open due to foot traffic. The pool area was clean , although I did not use the pool . The beds were comfortable and the room was quiet. Now for the negative parts. The bathroom. The bathroom was spotless clean. However it was tiny. No fan. When I say tiny, I mean my 4 foot 10 , 98 lb daughter even stated it was cramped. The ceiling in the shower is lower than the rest of the bathroom which is odd. She was able to stand in the shower and place her hand on the ceiling, while on tip toe. Why is this a problem? Well had my son or husband , each 6 foot 2, traveled with us they would have had to almost duck to take a shower. anyone over 6.2 would simply not fit. I am 5'6 and I felt claustrophobic but I didn't have to duck. All and all a minor complaint. Unless you are tall. The other down side and why I would not recommend to families, there is ALOT of foot traffic. This may be a one-off . We stayed Friday to Saturday. There was a group of gentlemen that walked from a restaurant to their rooms , rather intoxicated and very loud. Mind you they were not being vulgar, or destructive, just speaking and yelling to each other very loudly in Spanish. Also slamming doors. So that really isn't the motels fault, but I think it is important to mention . If my daughter was little and napping it would have certainly woke her up screaming. So keep it in mind. For a 1 night stay , it was clean, safe and cozy. I would recommend for business traveler ( there was a small business center in the lobby) , the breakfast is clean and abundant or I would recommend to a traveler like me, who has a teen with them for an out of state competition. Great location, excellent staff, and fair price for what you get. less
BWMonroeNC, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your stay with us! We are glad you found the accommodations suitable. We wish you many more happy and safe travels!