Great for Construction Workers
25/02/2017 danar792, Las Vegas, Nevada
I know it's hard to tun down business when these construction projects occur in your vicinity, but you think you would try to keep them under control. I was awakened every morning at 6:00am by yelling... more
I know it's hard to tun down business when these construction projects occur in your vicinity, but you think you would try to keep them under control. I was awakened every morning at 6:00am by yelling and cars starting and doors slamming. This also occurred every evening when they returned. Also, don't expect to get the room you booked, I booked a king, called in advance to let them know I would be arriving late, and was still stuck in a Double with no explanation. I'll never stay here again. I would drive 30 miles rather than give them my money. less
BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you for taking the time to provide us with feedback regarding your recent stay! We sincerely apologize for the noise you encountered during your visit. We understand the importance of a quiet and peaceful stay, and we apologize for our service failure. We also sincerely apologize for not having a first floor King room available for your stay. We kindly thank you for bringing this to our attention so we can use this information to help improve our service level for all of our guests. From all of the Staff here we wish you all the best on your future travels!