I’m Leaving At 3:00am Because of a Swarm of Bed Bugs!!!
05/08/2018 Lesa H,
The employees have been very nice. So, it pains me to write this review. However, the owner, I’m sure is aware of the problems and costs to fix it.
With all lights ON, I saw (and videoed) bed bugs. ... more
The employees have been very nice. So, it pains me to write this review. However, the owner, I’m sure is aware of the problems and costs to fix it.
With all lights ON, I saw (and videoed) bed bugs. I requested two new sets of sheets, removed the old sheets and placed the pillows (which had the most activity) on the old chair. It was just to late to leave, therefore I laid across the foot of the bed.
I played a movie on YouTube thinking that light and sound would scare off any bed bugs long enough for me to get some sleep. About an hour later, I was awake by a very irritating feeling. I had a hug bite on my lower back, my elbow and under my arm.
The front desk did provide me with rubbing alcohol. But when I returned to the room, I began to see even more bugs on the bed and literally covering parts of the lower wall behind the bed post.
Some comfort was how helpful the front desk attendant tried to help. Yet, I began taking all of my belongings back to the car, and that’s where I’ll sleep tonight.
This hotel, in my opinion, ought to completely close down, remove every stitch of furniture / carpeting, throw away the mattresses and pillows and exterminate this place.
Other hotels were booked and I was kinda desperate so I checked in here. However, had I known how terrible this place is, I would have canceled the trip. less
214gene, Manager at Best Western Inn & Suites - Midway Airport, responded to this review
Thank you for writing a review. An apology is hardly enough for what you describe. We have ordered a complete hotel inspection and will act on the advice of our pest control people. I am so sorry for what you went through.