Best Western Inn & Suites - Midway Airport

DO NOT STAY HERE..YOU HAVE BEEN WARNEDDD!!!Ended up checking out of room 102 at 5 am after only 4 hrs of sleep, only to wake up to bed bugs crawling on me.. male employee came to the room and stated he would report that he killed the 2 bed bugs that were there...there is always more than one bed bug cuz I counted more than 5 before I ran like hell... I'm completely eaten up all on my forehead, hands, arms and back..NO ONE HAS CALLED ME BACK!! only offered the 800 number to get a refund...I'm at a loss due to medical bills, and clothing I had to throw away because I refuse to take it with me not knowing if the bed bugs are there as well...save your money and run!! I wish I had read reviews before booking because several others posted about them..this hotel is infested and needs to be torn down!! Also guys were throwing water bottles out of the second floor room windows, I advised the front desk clerk, she seemed amused and unfazed by the behavior..I will never stay here again... less

My husband & I stayed prior to a vacation and did the park, stay, and fly option. It was a great value for someplace close to the airport. You pay for your room & can park for your trip up to 7 days. We knew that there was not a shuttle so we had an uber take us to the airport & a cab take us back upon our return. It still cost less than other hotels doing a park sleep & fly factoring in the cost of transportation. The place was clean. My only complaint was that I had no hot water for my shower. I tried to call to ask about it but no one answered. Since we had a flight to catch I sucked it up & froze. 30 minutes later my husband did have hot water. When I told the person at the desk he said that a lot of workers got up at that time and must have used all the water. Crummy...but had someone answered the phone & told me that I could have tried to wait a bit to take a shower. Not long since again I had a flight to catch, but maybe it would have helped. We would probably stay here again for the value. less

I travel a decent amount for work. I have never stayed in a hotel that was this dirty from top to bottom. Garbage that was in the lobby at check in was still in the same place when we left. The elevator floor hadn't see a mop in weeks. The parking lot was more like a dump site. cans, bottles, paper bags and butts everywhere. less

If you are just needing a place tto sleep this is your place. If you don't mind a bland breakfast this is your place. My 21 year old daughter was fine with our stay. I , however like a little nicer place to stay. less

I always stayed at this hotel and the staff members are helpful and kind but this is my last time because the quality of everything is going down the hill. We asked for two "non-smoking and pet free" rooms and we checked in the first room and had to ask to change to a different one. We had two rooms and we found human hair and nails and blood stains in one room. We also found human hair again, dog hair, used bed sheets, no kleenex in the other room. The breakfast was not the best and flies were all over the breakfast room. Wifi was constantly off and on and I called the front desk. They said they were going to reset it, but nothing changed. People were smoking weed in their rooms and we could even smell it in our rooms. Others were running in the hallway, slamming doors and yelling after midnight. This used to be my favorite location, but I'm definitely not going back. less