Best Western Inn Santa Clara

4341 El Camino Real, Santa Clara, California, 95051-2510, United States
based on 354 reviews Trip Advisor Logo
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Best Western Inn Santa Clara

This charming Santa Clara hotel, located in the heart of Californias Silicon Valley, lets guests experience everything the area has to offer with comfort and convenience.

The Best Western Inn Santa Clara is centrally located in Santa Clara, show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western Inn Santa Clara

Traveller Overview:
4.5 Rating: 354 reviews
Excellent 51%
Very Good 30%
Average 12%
Poor 3%
Terrible 1%
Rating

xuw112, wrote review 21/02/2020

Good 2 star hotel with awesome breakfast

We stayed 2 nights here, breakfast and internet are very good. They have 24 hour drink in lobby. Staffs here are nice and polite. Only reason I didn't give 5 star is the room is not as clean as BW hot... more

Owner Response
GuestXperienceTeam, Guest Relations Manager at Best Western Inn Santa Clara, responded to this review
Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We are glad that our breakfast and internet facility met your expectations, and we hope you enjoyed the 24-hour drink service in the lobby. We also appreciate your kind words for our staff. Your comment about cleanliness is duly noted. At Best Western Inn Santa Clara, we take upkeep and cleanliness very seriously. Our staff generally does a great job when it comes to maintaining our facility, so it is strange that this happened. Your comfort and satisfaction are of the utmost importance to us, and we have taken your feedback on board for the betterment of the guest experience. We trust that the positives of your stay outweighed the shortcomings, and we hope to welcome you back when you return to Santa Clara. Best Regards, Customer Care Team
Rating

ColoradoVal, wrote review 31/12/2019

Dimel and staff are amazing and kind! 👍🏼😀

My father had previously stayed here for business and remembered how great this place was. I booked based on his recommendation and he was right! Excellent service and kindness by all! overall wonder... more

Owner Response
GuestXperienceTeam, Guest Relations Manager at Best Western Inn Santa Clara, responded to this review
Dear guest, What a lovely review! Reviews like yours are what keep us going the extra mile to deliver our best and provide 100% value and quality services at all times. We are glad that our service left a positive impression on you and we appreciate your kind words for our staff. Thank you for telling us that you had a wonderful stay with us. This means a lot to us. It was a pleasure to host you, and we hope to welcome you back many more times in the future. Best Regards, Customer Care Team
Rating

mumzu, wrote review 31/12/2019

right after Christmas 2019

Have always received excellent service at this particular BW during the last many years. And, we do not intend to change on our future trips to Santa Clara. We know all of the support staff names and ... more

Owner Response
GuestXperienceTeam, Guest Relations Manager at Best Western Inn Santa Clara, responded to this review
Dear guest, It is truly rewarding to receive appreciation from our guests for our excellence in customer service, and we genuinely value your feedback and continued patronage - thank you very much. We are glad to have remained your property of choice here for many years, and we hope to welcome you back many more times in the future. Best Regards, Customer Care Team
Rating

Sandra M, wrote review 21/12/2019

Nice location, great staff!!

This is close to where our sons live & the staff have made it our go to place when we visit our sons. The location is nice. Really it is that staff & their willingness to make it enjoyable that keep u... more

Owner Response
GuestXperienceTeam, Guest Relations Manager at Best Western Inn Santa Clara, responded to this review
Hey Sandra, Thank you for the positive rating as well as your continued patronage. We really appreciate it. We are glad that our location suited you and it's great to receive your feedback in relation to the service that you received from our staff. We also hope your stay was comfortable, and everything was in order. Please do let us know if there is anything that we can do to make the next experience even more enjoyable for you. We look forward to having you back soon for another pleasant stay during your next trip to the area. Best Regards, Customer Care Team
Rating

johnbY8876QP, wrote review 01/12/2019

Ideal Choice While Visiting the Bay Area

We needed a location that was close to visiting S.F. and Santa Cruz, and Santa Clara was the best stop. I tend to book with BW because of the great breakfast selection and location to the places we v... more

Owner Response
GuestXperienceTeam, Guest Relations Manager at Best Western Inn Santa Clara, responded to this review
Dear John, We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating and comments - thank you very much. We are glad that our location suited you, and it's nice to read that our breakfast selection was to your liking. We also appreciate you telling us that you found our front desk staff friendly and helpful. We are happy to read that we remain your property of choice here for future visits, and we look forward to having you back many more times in the future. Best Regards, Customer Care Team