Work in progress, clean rooms
05/02/2019 Justine H, Parker, Colorado
I have to admit I was pretty nervous when I pulled up and realized the property was quite an old Motel. This is a business trip and I choose it based on price and location, and didn't really look at t... more
I have to admit I was pretty nervous when I pulled up and realized the property was quite an old Motel. This is a business trip and I choose it based on price and location, and didn't really look at the photos. As soon as I walked in the lobby, my fears started to ease, as the gentleman at the desk was so friendly and welcoming, and the lobby was sparkling clean. As he handed me a nice cold bottle of water , he explained there in process building a new pool and breakfast area, which told me that they're investing money in the place
I went up to my room and was pleasantly surprised to see a spacious and very clean room. You can really tell that the cleaning staff here goes all out. There is not one Speck of dust or a single dirty corner. The microwave, coffee maker and fridge are a great addition.
The breakfast is the standard Best Western offering. It's a nice touch that they put containers of maple syrup on every table for the waffles. The lady working in the breakfast area was super friendly and kept everything stocked and cleaned.
Overall, I have to say that I have really enjoyed my stay here and would stay here again. It is an older place, but owners, management and employees take visible Pride in the property and providing an excellent customer experience. less
Kishor P, General Manager at Best Western Inn Santa Clara, responded to this review
Thank you for an excellent review ! Your support and feedback inspires our staff to provide every guest with the best customer service every day! Thank You again and come back and visit us again soon.