The ONLY positive is location
Wow- from the start we were unimpressed with this hotel. For starters, it’s hard to get into the parking lot. A ton of UTurns before finally getting here. Only to be greeted by a grumpy front desk att... more
Wow- from the start we were unimpressed with this hotel. For starters, it’s hard to get into the parking lot. A ton of UTurns before finally getting here. Only to be greeted by a grumpy front desk attendant who when we asked if our room was quiet he said, no your on the freeway but we are sold out and can’t move you.
After spending a week in the valley with my dad in a local hospital, I was really needing a good nights rest. Well, I picked the wrong hotel for that.
The room was super loud with the freeway literally out my window, the small AC in the unit did NOT work and the room was so hot! The shower was gross with mildew on the ceiling and a weird hose coming down from the corner, the grout was nasty and the entire bathroom was not nice at all.
I am super disappointed in my stay here and if it hadn’t been an exhausting week and I checked in at 8p, I would have left and found another hotel. Lesson learned! less
BWInnofTempe, Guest Relations Manager at Best Western Inn Of Tempe, responded to this review
We are sorry regarding your recent stay. We will be addressing the issues with our staff to deliver a far superior service. We look forward to your next visit and we appreciate your business. Thank you.