Best Western Inn of Pinetop

The most uncomfortable bed, pillows and linens. I like Best Westerns because they are as a rule a good place to sleep while traveling across states. My husband and I woke up with sore backs and not good when we had 400 miles ahead of us. I went to talk to the Front Desk upon check-out and they did not care. Will not go back. less

We were there for a few nights, just to get out of the summer heat of the Phoenix area. Pinetop is a wonderful community surrounded by tall pines and close to activities and gorgeous scenery. This is a great little affordable hotel with excellent front desk staff that made our stay comfortable. The rooms were immaculate, cleaned early every day, never a problem coming back in the afternoon to find it unattended, and never a heavy scent of cleaning supplies or air freshener thankfully. Breakfast was hot, fresh and ample. Eggs, sausage, bacon, cereals, usual carbs to toast, oatmeal in packets. The waffle maker worked fine, there were strawberries and whipped cream on the weekend, which was a nice treat. Nice collection of black teas, coffee was average, but available all day. Apples and bananas. Our room was towards the back, and we heard no street noise or except for a few steps from upstairs guests, never heard anyone else or their tv, through the walls or ceiling, and those were nights the hotel was sold out. Loved that. The hotel backs up onto a lovely neighborhood which was perfect for walking their streets amidst tall pines. At the top of the hill behind the hotel is actually a Trailhead into the national forest, once again surrounded by lush tall pine trees. The location is terrific, close to restaurants and an easy getaway out of town to the forest, ski mountain or points east. We drove through Greer and Sunrise, then headed south to Alpine and Hannagan Meadows for a day trip, so many meadows and pine forests! This is a hotel we will return to, so glad we found it, just perfect for our needs. less

As a business traveler I look for many things, comfort, cleanliness, professional and helpful. This property had all of them. I like the BW brand because I can count on these qualities as I travel Arizona. I will be back when in the area again soon. Kudos to the whole staff. less

We have stayed at this hotel many times over a 10 year period. We like the quietness of a smaller hotel. Staff is friendly and always available. Good restaurants in area. One is right next door in a rustic cabin. A second excellent restaurant is right across the highway -Darbi's. Enjoy the cool(er) weather of the White Mountains at this Best Western of Pinetop. less

My wife and I are regulars at this Pinetop Best Western. We stay there because of the staff and service. My wife is ADA and we travel with pets. The staff here have helped us with everything possible to make all time great. We trust them and that goes a long way. From those at the front desk, Brenda, Shayna and Fernando to Richard and his room crew. See you all again in Feb 2019 less