Best Western Inn of Pinetop

The lobby smelled like a dead animal. A junkie tried to sell me a knife in the back parking lot in the dark while I was unloading our luggage. I gave him $5 and didn't take the knife, hoping he wouldn't slash the tires on the rental car. I then moved the vehicle to the front parking lot, where it was brighter and in view of the reception desk. The single king room was pleasant enough, but not up to Best Western standards. The bathroom was so tiny that they couldn't fit the vanity in the bathroom. It was out in the room. Someone else's eyeglasses were on the floor in the room, implying that the room had not been cleaned or vacuumed since the previous guest(s), at least. The bacon at the free breakfast appeared to have been reheated several days / times. The orange juice was warm. Don't even stay in this town. There appears to be gang activity. There did not appear to be any bed bugs, so I gave it 2 stars. less

Good value for a place to stay. Internet and tv were good. Breakfast was good and adequate. Our room which was towards the back was quiet and warm. Overall appearance of the hotel was inviting and everything seemed clean as it should. Check in was easy and the 2 staff members that I came in contact with were friendly and helpful. Would stay here again less

The rooms are extremely spacious. Available electrical outlets in areas of convenience could be increased. The decor is somewhat modern, but the walls seemed a bit sparse. The bathroom area was very small, but I think I preferred the extra space in the room in this case. less

We encountered an inconsiderate family in the room next to us that woke us up at 6AM. Fernando who was working the front desk was so helpful and understanding and changed us to a new location that was perfect. The staff is excellent and the rooms are large and very clean. The breakfast is also very good with something for everyone. We will stay here again and will highly recommend this hotel to anyone who needs a room in the area. less

This was my first trip to the area and am so glad I stayed at this motel. It is exceptionally clean, with a friendly and helpful staff as well as nice amenities such as a jacuzzi spa and a laundry room for guests. Also, it is located on the main street through town, but I found the room to be very quiet and free of traffic noise. Also, the breakfast bar was the best I have ever seen, with a huge variety of juices, breads, cereals, waffles, sausage, eggs, bacon, etc. etc. Everything was very fresh and appealing. The little dining area was also very nice. This motel is also pet-friendly and offers both smoking and non-smoking rooms. The housekeeping staff did a fantastic job. I would highly recommending this Best Western to anyone traveling to the Pinetop area. less