Best Western Inn of Palatka

119 S US Highway 17, East Palatka, Florida, 32131-5000, United States
based on 203 reviews Trip Advisor Logo
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Best Western Inn of Palatka

Whether guests are passing through or in town to visit family, our Palatka hotel is close to top destinations like the St. Johns River and Azalea Festival. The Palatka Bluegrass Festival is a popular event that draws crowds from around Florida, and t show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Inn of Palatka

Traveller Overview:
4.5 Rating: 203 reviews
Excellent 57%
Very Good 28%
Average 7%
Poor 1%
Terrible 4%
Rating

83jeanmarce, wrote review 31/12/2019

Customer service need eork

Arrived at late night and was not impress by customer service staff was not trained and could not answer basic questions about difference in room category and not well trained on BW member benefits. ... more

Owner Response
BW10246, Manager at Best Western Inn Of Palatka, responded to this review
We apologize for not expecting customer satisfaction due to our staff. We have a new hired staff and is under training, she had called management during your check in time and we guided her to help you with your questions. We had upgraded your room to deluxe room without any charge due to your Platinum member status. Again we are sorry for the service and we will improve on it and give aggressive training to our staff.
Rating

ponytang66, wrote review 14/12/2019

Good motel to spend a night in

Motel was in a convenient location and was clean and comfortable. It was fine for a short stay but the room was showing some age and there was a faint odor. Friendly staff and the location was good ... more

Rating

S697OOjamesf, wrote review 27/11/2019

Great stay!

Place was very clean and well organized. Breakfast was better than most places I have stayed. Room was in great shape, Bed was comfortable. Did not have to put up with a 3 inch thick blanket. One of t... more

Owner Response
BW10246, Manager at Best Western Inn Of Palatka, responded to this review
Thank you for your feedback,
Rating

Escape51571771136, wrote review 02/11/2019

Very good for the price

It's very clean and has a good location. There is also a good seafood restaurant next to their parking lot. If you are approaching from the south, it's a little tricky the first time because of the di... more

Rating

K6876IJmichaelc, wrote review 29/10/2019

Convenient and comfortable

This hotel is right off a major highway. Easy to find and access. The room is large and well maintained. Staff is friendly and the breakfast bar was well stocked with plenty of seating. It also ha... more