Best Western Inn of Palatka

119 S US Highway 17, East Palatka, Florida, 32131-5000, United States
based on 208 reviews Trip Advisor Logo
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Best Western Inn of Palatka

Whether guests are passing through or in town to visit family, our Palatka hotel is close to top destinations like the St. Johns River and Azalea Festival. The Palatka Bluegrass Festival is a popular event that draws crowds from around Florida, and t show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Inn of Palatka

Traveller Overview:
4.5 Rating: 208 reviews
Excellent 56%
Very Good 28%
Average 7%
Poor 2%
Terrible 4%
Rating

Tom C, wrote review 17/03/2020

Not Happy

rely do I find a need to give a Best Western a poor review, but this time I must. My wife and I planned to stay there for 5 days and ended up staying only 2. Outside the facility looked great and t... more

Owner Response
BW10246, Manager at Best Western Inn Of Palatka, responded to this review
We apologize for not meeting your expectations. We will look into this and give aggressive training to housekeeping regarding DND, the gluten free delivery was delayed due to COVID 19. We do have now in stock. Thank you for your understanding on how we are handling COVID19 with local, state and federal authorities.
Rating

2TravelingMd, wrote review 25/02/2020

Nice but noisy

The hotel was comfortable and clean, but on a busy highway resulting in room being pretty noisy especially when trying to sleep. Also quite a bit of light gets into room at night. Breakfast was dece... more

Owner Response
BW10246, Manager at Best Western Inn Of Palatka, responded to this review
We are sorry to hear about noise. We make sure we improve structure improvement on our next renovation.
Rating

SuzieLee71, wrote review 17/02/2020

Renovated rooms

This property is an older style motel in East Palatka that has been renovated. The motel reception, breakfast area, room and bathrooms are fresh, modern and well designed. There is no elevator which... more

Owner Response
BW10246, Manager at Best Western Inn Of Palatka, responded to this review
Thank you for letting us know your views for our property. We appreciate your time.
Rating

885shawne, wrote review 31/01/2020

Worst Hotel Ever

We had issues from the minute we arrived. I was informed that cash payments were not allowed, but then the clerk took our money when I told her we were leaving. My rewards status wasn't recognized. Th... more

Owner Response
BW10246, General Manager at Best Western Inn Of Palatka, responded to this review
Hello Shawn, Sorry to hear about your stay not been as expected, we apologize for any inconvenience during your stay, Yes you are right we do not take cash at this time, And it was nice for our front desk staff to make exception to collect cash and accommodate you, Since you did not have credit or debit card with you while you were travelling for work, we worked with you so that you can have a room at our facility, And we appreciate your understanding regarding same, We also understand your frustration with smoking room, However we do not make any changes without guest consent to any reservation when it's made online by our guest, We would have been happy to move you to non smoking if we had any, unfortunately we were sold out for those dates. We hope you understand Us and given us an opportunity to serve you again in the future.
Rating

96mickyt, wrote review 27/01/2020

Weekend junket

The motel had been freshly renovated and looks brand new. Courteous staff and excellent breakfast. The beds were comfortable good quality mattress. New large flat screen. Oh yes it had the "clean" rem... more

Owner Response
BW10246, General Manager at Best Western Inn Of Palatka, responded to this review
Thank you For your positive feedback.