THIRD TIME'S A CHARM!
23/11/2017 Jim H, Lincoln, Nebraska
I tried booking a room at the Comfort Suites in Kilgore for an annual conference I attend and had stayed for 5 previous years, but was mistakenly told by the person who answered my call that the block... more
I tried booking a room at the Comfort Suites in Kilgore for an annual conference I attend and had stayed for 5 previous years, but was mistakenly told by the person who answered my call that the block of rooms was sold out (this was a gross error on her part), so I opted for the back-up hotel which was the Hampton Inn. Several months later, I was feeling a bit poorer and a little adventurous and booked the Best Western in Kilgore. In doing so, I saved $113 during my 5-night stay. When I checked in, the desk clerk said had I called her directly, she could have saved me even more money! One of the advantages of a long-term stay here is that you get free laundry service. No, not tokens for the guest laundry. You give them your laundry and THEY take care of it for you!
This Best Western is almost across the street (kitty-cornered) from the Comfort Suites. I'd requested a ground-floor room and was given one at the back of the property which was quiet and extremely convenient for parking, unloading luggage, etc. The room was very good sized with half-height partitions separating the table/desk (with an excellent office chair) and the seating area which had a comfortable couch from the sleeping area. The king-sized bed was comfortable and there was a flat-screen TV atop a commodious dresser with 3 drawers. The bathroom was similarly separated with the sink in one area and the tub/shower and commode in a more private one. Hot water was instant and always adequate and towels, etc. were surprisingly plush.
One oddity - the entire floor was tiled rather than carpeted (save for two strips of carpet flanking the bed). That can be treacherous at times depending on certain conditions. I mean, what is this - a Red Roof Inn? Room décor made a valiant attempt at being "Kilgorean" with colored photos of oil rigs reformatted to look like paintings. This was a nice touch except for one rig emblazoned "Made in China," ha-ha!
I was impressed by the level of decent lighting. That is, one could actually read and/or work with the available fixtures be they sconces, table or floor lamps. Breakfast is served from 6-9 AM daily and there are copies of "USA Today" in the lobby. Maid service was truly exemplary here. The entire property has a neat, well-kept look. Arches seem to prevail from the entry port cochere and outdoor room entry frames to the rooms themselves. Room sockets were plentiful and there was a roomy 3' mini-fridge and microwave as well.
Chain fast food options abound along the highway, but there are also many local Tex-Mex and BBQ places as well to try. There's a CVS directly across the street and a Walmart next door. Light sleepers may find themselves annoyed by the train whistles from the very busy Union Pacific freight line nearby. But this 3rd choice try-out will definitely be my 1st choice lodging on my return visits to Kilgore. less
Divyanee p, Manager at Best Western Inn Of Kilgore, responded to this review
Dear Jim H.,
Thank you for completing the survey regarding your recent stay at The Best Western Inn of Kilgore. We have recently renovated the exterior and the décor and furniture in the rooms and are extremely pleased that you enjoyed all of our amenities, such as the continental breakfast. These are just a few things that can make a traveler feel more at home away from home and it is our pleasure to do so. By telling us what you liked and disliked about the stay, you are helping us to continue to deliver a superior service and experience for you and other future guests. Thank you again for your complimentary response and we look forward to seeing you again. If I can be of any assistance to you in the future, don't hesitate to call me directly (903)986-1195.
Diya Patel, manager