BW Best Western Brenham Texas
Hotel in the right area - beds comfortable - staff in office and lobby always cordial, easy access to highways, great parking, clean throughout. If we had to make a comment, the room cleaners were n... more
Hotel in the right area - beds comfortable - staff in office and lobby always cordial, easy access to highways, great parking, clean throughout. If we had to make a comment, the room cleaners were not thorough - twice I had to find the cleaning staff and replenish toilet paper - paper cups left on counter - coffee cups not cleaned and coffee maker not cleaned. Breakfast food good and wholesome - ample supply and staff checked it regularly when patrons in and out.
We are Expedia Members and we be sure to advise them that this is a great hotel for most needs in the Brenham area less
bwmbrenham, Manager at Best Western Inn of Brenham, responded to this review
We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we work towards improving our services.