Best Western Inn Florence

Thoroughly enjoyed our two night stay. Very comfortable and very quiet. Special thanks to all who work there. Honestly, everyone who we talked with was exceptionally freindly and helpful. The front desk did a really nice job of getting us (party of 21) into our rooms in a very timely manner....big thanks since it was late when we arrived. Bottom line...yes, I would stay here again. less

The location was great and there were many restaurants close by. Even though they were remodelling with construction material outside the main entrance, the stay was very good.If you are going to the Creation Museum and the Ark, this is a great place to stay because of it's location. less

The room was very clean and comfortable. I like that they are energy conscience. The breakfast in the morning was good but the eating area was very small. The staff was friendly and courteous. I liked that they had the lobby decorated for fall. less

Our room was comfortable, spacious, and clean. Eva gave exceptional customer service...going the extra mile. Food and snacks were delicious, fresh, and hot. This was a bus trip, so we didn't "choose" this hotel, but we always prefer Best Western, and would definitely return to this location! Mr Jeff was definitely a "people " person and made delicious food! less

Imagine our delight at returning late and finding a popcorn maker filled with freshly prepared popcorn. That’s better than warm cookies in my book! Fruit and an urn with strawberry infused was also available. The lobby was beautifully decorated for fall. Our room was clean and in good repair. Breakfast was OK, but the eating area was very small. The coffee machine needs to be thrown in the Cincinnati river. It delivered a truly lousy product. If it wasn’t for the coffee, I’d give it five stars less