Best Western Inn at the Rogue

This property deserves a better rating and I would have rated it as being Excellent except for one negative: no elevator. To offset that lack, the staff offered to assist us with our bags, which was a kind gesture. A minor problem with one machine in the guest laundry was met with immediate attention and satisfactory remedy, The whole property exhibits a cleanliness that reflects an attention to detail that one hopes for, but doesn't always get. Plenty of hot water, nice shower, quickly flowing drains all rate an "excellent". The breakfast offered good variety of hot and cold items and the choice of porcelain or paper plates/cups and stainless or plastic utensils, which is a nice touch not usually found in "regular" Best Western properties. Towels were fluffy and bedding delivered a restful sleep. The staff (hats off to Natasha) clearly reflects that customer service and satisfaction are high priorities. If only they had an elevator........ less

Clean hotel good breakfast. Brandon, Milah,Quinn, Brian and the overnight guy were very nice. They knew why we in town and asked us about our day (with specific questions) and were very nice! Room was clean and modern and the daily upkeep was spot on. Thanks less

We stay at this hotel several times a year when visiting family. The staff is always friendly. Everyone always has a "good morning" for you. Brian, the manager, has responded quickly to any concerns. He also went out of his way to assist when we had car trouble. less

We frequently stop at this BW on our way from California to Washington and back again. We enjoy a well managed hotel where people correctly do the jobs they’re assigned to with good attitude. This was true this time from reception to breakfast room to housekeeping. An additional bonus was the recent addition of 2 EV Charging stations. There is a Tesla Supercharger in Grants Pass, but we don’t like the restaurants close by. (Tesla owners usually have their meals coincide with their car charging about 45 minutes). Now we no longer will have to stop at the GP supercharger. We will patronize the restaurants of City of the Rogue. Thank you BW! I sincerely hope other BWs will follow suit. The presence of EV charging stations sometimes helps determine where we will stay overnight. less

Have to say the front desk creq was awesome! Cassie and her coworkers are very helpful! Heather in housekeeping is amazingly beneficial to visitors and your company! Anything we needed she knew where to get, on site or not! Definitely our place to stay when we need a night out! less