13/04/2019 Patio47, Salmon Arm, Canada
I had reserved a room well in advance, then on the day of arrival, we got to Penticton about 2 hours before check in time which was 4 p.m. We were going to an event that started at 4:30, so we took a... more
I had reserved a room well in advance, then on the day of arrival, we got to Penticton about 2 hours before check in time which was 4 p.m. We were going to an event that started at 4:30, so we took a chance at being able to check in early. Well, the young lady at the reception desk was totally amazing, she immediately checked to see if there was a room ready, she upgraded us and we couldn't believe the room she put us in. We sure didn't turn it down!!! She had that bubbly personality that totally fit the position she holds. The room was so nice and was quiet away from all the noise of the busy street out the front. We really appreciated her thoughtfulness....being seniors!
Breakfast was so good....made ourselves a waffle with strawberries, whipped cream and fresh pineapple toppings! also juices, coffee, toast, bagels. scrambled eggs, bacon....it all was available. Well worth going there to stay....oh an indoor pool as well but we didn't use that facility. We were impressed with our stay less
Kelly P, General Manager at Best Western Inn at Penticton, responded to this review
Thank you for taking the time to leave such a lovely review of your stay with us here in Penticton! I will be sure to share this with our entire team. Our entire team appreciates your feedback and kind words! We hope to see you again and thank you for choosing Best Western for your accommodation needs!