Best Western Inn at Penticton

Noisy - you can hear people slamming their doors, cleaning staff rolling their carts around, if you are on the upper floor even folks rolling their luggage past your room will send vibrations throughout your bed. Word of caution to light sleepers and noise sensitive folks like myself. My room was not very clean. Found hair in the fridge, base boards haven't been wiped in ages, stains on the walls, cobwebs strung across the ceilings of the bathrooms, the main access way to the upper rooms reeked of pee, dishes/cutlery/drawers dirty..........just didn't feel clean although the place vows that they are exercising extra precautions due to Covid according to the 2 page pamphlet they give you that drones on and on about how diligent they are. The condition of the rooms say otherwise. The rooms are dark. Even opening the blinds won't help much as the windows are small (in the bedroom) or the sitting room window has an overhang on the outside that completely blocks out all light. Feels like you are a cave dweller. On a positive note, there's plenty of parking and the staff are friendly. However, the place is not worth the price they charge. Wish I had stayed down the road in one of the cheaper motels with a kitchenette. Willing to bet that they would have been a lot quieter and cleaner, and I would have saved myself a few hundred bucks. Guess I know better for next time. less

Pretty good for money we paid. Room was clean. Only breakfast was not that good , but because of COVID-19 its reasonable. Hotel is located on good location, that you can next day continue your travel. less

One of the best and most comfortable hotels in the Best Western family. I'm going again next week and plan to stay at the same hotel. Great pool, comfortable rooms and beautiful courtyard. Please note, It is better to bring bicycles into the rooms, as there are a lot of homeless people in this aria. In the future, I would like to see hot coffee in the lobby, as this is done by a hotel in Kamloops. Overall great super friendly and helpful hotel staff. less

I perhaps don't know the true meaning of "Inn", none the less the place is more of a motel. There was no problems with staff, they were all friendly. It depends on what you are in town for, but you are on the opposite side of downtown Penticton. The beds were comfortable, and if your just looking for a place to rest your head, then by all means. I was impressed with the courtyard and covered barbecue cooking are. Other then that I think the place is in need of an upgrade, as it is very aged. Others commented on the furnishings, while I would be more concerned about the stairwells and upper walkways. The age and state of repairs and cleanliness on the outside of this place are clearly showing. I expected more from a Best Western, and although "I used my points for this stay", I can say the same thing with the context emphasizing a different part of that phrase. less

Staff were very friendly, from front desk to the housekeeper who took great care of us. Rooms were top notch clean! COVID precautions were taken seriously. Would recommend and will stay here again. Thanks for the great stay! less