Best Western Inn at Penticton

family friendly, excellent grounds of family fun, best breakfast and the bed was comfortable. Check in was very informative, and later helped me make reservations for our next hotel in our trip Lots of information about Penticton and at checkout advised us on some of the local attractions. less

For our family we have been coming to this hotel for well over 20 years. Every year we come the same two weeks and during that time we have built bonds with other similar hotel guests and families. We may only see these other families once a year but the memories of our two weeks together have created friendships that will last a lifetime. Our kids have grown up with not only other children at the hotel but also with the hotel staff. This hotel is one of the best in the valley at truly appreciating the core values of what it means to be a family. The movies in the court yard at night, the children's inflatables piled nicely in the court yard from hotel guests, the comradery built around the BBQ pits, and at least during our stay the S'mores that are prepared for the entire hotel by my family creates memories that will last across generations. With both indoor and outdoor pools the weather is never an issue. The centralized court yard encourages interaction between guests and sure some games of hearts, crib or even glow in the dark Bocce Ball can get a little loud with excitement, the respect for other guests as well as the bylaws for noise are first and foremost in everyone's mind. If you are looking for a hotel that embraces what it means to be on vacation and the key attributes of spending time with loved ones, creating memories that will last a lifetime and developing friendships that will grow throughout the years this hotel is for you. Kelly, Jamie and the entire staff work hard and tirelessly to make sure that every aspect of the resort is perfect and up to the great standards of the Best Western reputation. The only suggestion to improve the experience is to create a dedicated smoking area so that those who wish to indulge in a smoke can do so away from the kids and families who are smoke free. less

The indoor/outdoor pools are nice and they have a great family area outside for kids and to grill. Rooms are clean and the breakfast is really good. My family has been staying here every summer for years and we love it here! less

The amenities, staff and proximity to the beach make this an ideal beach vacation hotel- two pools, outdoor movies shown nightly, quality breakfast and every staff member positive and helpful. Amazing. less

Our stay at this property combined good factors and bad factors. In the plus column were the rooms, which were adequate, and the option to use the tables outside our room to enjoy our evening meal and interact with other guests. In the negative column was the incredible noise of fellow guests sitting outside our room and conducting conversations at full volume right up to (and after) 1.30am each night!! When we contacted Reception we were told that management was obliged to observe the local bylaws which permitted loud noise until 11pm! What a copout!! What provider of accommodation chooses to hide behind local bylaws at the expense of their other guests? When 11pm came and the noise continued unabated, we rang Reception again and were told they would "see what they could do"!! Apparently there was little they could do, as the noise continued for a further 2-3 hours. This could have been a great stay, if only the management recognised that the needs of the majority should prevail over the needs of a noisy minority. We will never stay here again!! less