Will stay here every time I come to coushatta.
29/09/2019 robert k, Spring, Texas
This hotel gets high marks for good reason. The rooms are spotless, smelled fresh and everything works like it's supposed to, and pet friendly, with stipulations. First, everything that comes in the... more
This hotel gets high marks for good reason. The rooms are spotless, smelled fresh and everything works like it's supposed to, and pet friendly, with stipulations. First, everything that comes in the room. Hair dryer, microwave, fridge, ironing board and iron, coffee maker and a work desk. The AC would freeze you out. The personnel who work here are all friendly and helpful. Some of the amenities that the hotel furnishes: A work station with computers and copier tucked away in the lobby, as well as a small gym and a large pool in the back. The casino offers a free shuttle bus.
Complimentary cookies and coffee in the lobby, a hot, filling breakfast from 6-10am, with about 10 or so tables in the lobby. I only have have a couple of minor issues that I could address. The entrance doors on the north and south end of the hotel are notcard key accessed. They do lock the doors after 10pm, and open them at 6am, but I wish they could be opened with a card key to prevent someone who is disabled not to walk all the way from one end of the hotel to the main lobby. Also for security reasons. There is no ice machine on the 1st floor, only on the 2nd and 3rd floor. less
SchwannaFerguson, Manager at Best Western Inn At Coushatta, responded to this review
Thank you for the great review. We appreciate you allowing us the opportunity to serve you. We're ecstatic you enjoyed our amenities. We will explore your recommendations regarding the entrance doors on the north and south end of the hotel. We hope to see you again soon.
Have a lovely week.