Best Western Inn

636 Griswold Road, Elyria, Ohio, 44035-2392, United States
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Best Western Inn

This charming Elyria, Ohio hotel offers convenient access into downtown Cleveland and to key area attractions such as Oberlin College and Cedar Point Amusement Park.

Conveniently located off of Interstate 80 and Interstate 90 in northern Oh
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Inn

Traveller Overview:
4.0 Rating: 452 reviews
Excellent 30%
Very Good 36%
Average 18%
Poor 9%
Terrible 5%
Rating

Dirtnaps111, wrote review 02/08/2020

Horrible customer service, dirty room, no breakfast served because of Covid19

Absolutely horrible rude customer service Front desk clerks. No breakfast because of covid19, pool closed. Housekeeping left dirty sheets in the room along with old food and drink in the fridge. Gross... more

Owner Response
B W, General Manager at Best Western Inn, responded to this review
I am very sorry about your stay. We are working on correcting these complaints.
Rating

nicoleoV181HS, wrote review 05/05/2020

Very Nice Staff

I love the women at the front desk that work here. She told me i should be at home because of Covid which i respect but i couldn't be at home right then. But beyond that. The stay was EXTREMELY comfor... more

Owner Response
B W, General Manager at Best Western Inn, responded to this review
Thank you we try to make people feel at home away from home. We hope to see you again.
Rating

mmeRosalyn, wrote review 22/03/2020

Clean but shabby elevators

I stayed one night and planned to stay a second night. My plans were changed but I would have definitely chosen to stay a second night.Rooms were nice and very clean. Service was good. Hot breakfast w... more

Owner Response
B W, General Manager at Best Western Inn, responded to this review
Thank you for staying with us, I am glad you enjoyed our hot breakfast. I am sorry about the appearance or the elevator. I hope you will come see us again.
Rating

RoadGuys2, wrote review 19/03/2020

Not "smoke free".

I'll remember this property as the "Butts Western". The back entry way is totally littered with cigarette butts . . . I swear you couldn't step anywhere within 20' of the door without stepping on one ... more

Owner Response
B W, Manager at Best Western Inn, responded to this review
I am sorry about all the cigarette butts outside, we did get them picked up. We also talked to the guest smoking by the back door which made the stairwell smell bad. I am glad your room was comfortable. I hope you will come stay with us when everything is back to normal with our breakfast and indoor pool.
Rating

K9539MSleec, wrote review 04/03/2020

Mr.connard

It was a great time I enjoyed the pool. The breakfast All of the staff is kind of curious. The rooms were nice and clean. The continental breakfast was amazing. The Bulls kept clean the outside of the... more

Owner Response
B W, General Manager at Best Western Inn, responded to this review
Thank you for staying with us. I am glad you enjoyed your hot breakfast. We hope you will come stay with us again.