Best Western Inn

The staff gave great, friendly services.The rooms were very nice, well kept. It has become the places that I will being staying at from now on.I'm a inspector for hotels and this a excellent hotel with excellent workers. less

Great price, great location. Very very dirty. Cigarette butts all over the place. Parking lot was filthy. abandon clothes in parking lot. Safty latch in room was hanging from screw. Hairdryer would not work. TV did not work. Radio clock worked but was stuck on wrong time. It could not be changed nor could you set to music. Stains and on carpet. Full length mirror had lipstick on it and other smudges. less

I’m a Platinum member of Best Western Rewards as well as a Gold member of Hotels dot com since 2015. This was a last minute booking after spending 2 nights at a Best Western in Fresno on business. I booked this room because my home AC had broke and was being repaired. This is more of a motel motor lodge type of Best Western. The rooms are very clean and updated but the layout reminds me of an America’s Best Value Inn I stayed at in downtown LA. The restrooms have a small window which I like although the plastic bathtubs look a bit worn and dated. Staff were friendly checking in and out. Pricing was fair. All rooms come with a good size mini fridge, microwave, and iron. Not sure if a hair dryer was included - I don’t use those. The AC is in the rear of the room instead of the front but it kept the room very cool. A box fan was included for added air flow if you need a fan on you while sleeping. Unfortunately all the hotels in Merced are off HWY 99 near sketchy areas but there are plenty of food options and stores nearby. Nice size pool located in the parking lot. WiFi worked great. Ask for a ground level room if you cannot climb stairs as there is no elevator on site. less

Hotel and staff are awesome, however the free nights reward is very misleading and will likely result in you not getting your free night due to lost, not sent or expired vouchers. I almost exclusively use BW and the hotel sites are tremendous. But the rewards program fails to meet any reasonable expectation of customer friendly. Maybe the CEO needs to open his or her door and look outside at the employees in the office. less

the staff was really great. the hotel is right next to the freeway and u can here all the noise from the freeway inside of the room. the rooms are nice. i stayed in in 6 different rooms there. the other problem at this location is in every room i stayed in i had to keep the bathroom door shut because of the sewer oder coming out of the bathrooms. less