Best Western Inn

i stopped over on a road trip. Attempted to stay at the Rodeway Inn next door where I have stayed before but nearly sold out and could only give me a first floor room. The woman at the front desk at Rodeway Inn was not very cordial either. So went to the Best Western next door. It is more expensive than the Rodeway Inn. The rooms are similar quality. Bed was comfortable, room smelled ok, AC worked fine, and they had nice toiletries including Bath & Body Works lotion. There was a small workout room (a big step up from Rodeway and so great to get some exercise after a long drive) and a free hot breakfast. This will be my go to hotel in the future if I can get what I consider a reasonable rate. When staying over one night, first impressions mean alot. The desk personnel at Best Western were professional and friendly. The Rodeway Inn was staffed by a family. I got the impression the woman could not care less if I came or went, so I left. less

My family and I stayed here for 6 nights in a row. After the first night, I complained to management that the queen beds in our room were very uncomfortable. They were hard and springy, leaving us sore in the morning. They could not accommodate us in rooms with newer beds without charging us extra (the single queen and king rooms had new beds whereas the rooms with two queen beds did not). Our room was very small and stuffy and loud because of the freeway and railroad tracks just outside. There’s also a bar next door that got loud on Friday night. The ac in the room was not sufficient enough to keep the room cool, the water temperature in the shower fluctuated frequently, the toilet paper holder fell of the wall, the toilet itself rocked from side to side, the bathroom window did not lock and there was no ventilation fan. The outside pool was dirty and cloudy. I would not stay here again unless I was sure they’d corrected these issues. less

2 nights in a no smoking room with a 2 butt cans 5 and 10 feet from my room all night there would be cigarette smoke smell all through my room it smelled like it was in the pillows but it was coming in the front door it is really disgusting to smell dead cigarettes the butt cans are way too close to the rooms my mothers handicap room had such dirty floors she had to dispose of her socks less

Very clean , easy check in and check out. Breakfast was fresh with lots of selections and hot. Parking lot somewhat crowded and freeway access a little confusing. But close to all accessibility to Merced and surrounding communities. less

Felt totally at risk. Homeless junkie on stairway had to climb over. Parking lot too small to accommodate disabled persons vehicle. Staff needs security (armed). A/C unit in closet room 269 is useless location as in an afterthought less