poor neighborhood
The room was clean, the bed comfortable, although older everything worked well, the staff was friendly and helpful. The facility is in a poor neighborhood with an unsecure parking lot right next to a... more
The room was clean, the bed comfortable, although older everything worked well, the staff was friendly and helpful. The facility is in a poor neighborhood with an unsecure parking lot right next to a vacant lot. It took 2.5 hours to have my window smashed in. In Merced, there is no motel or hotel in a good neighborhood however this is pretty bad. The larger vehicle parking area is away from the rooms so you can't keep an eye on your vehicle less
Tiffany Grist, General Manager at Best Western Inn, responded to this review
I am sorry you had such experience with your bus window being broken, we all felt horrible. This is not the norm for us as we have construction companies that stay with us weekly and rarely have issues. We do our best to walk parking lot during our shifts. We do have vacant lot next door, due to COVID-19 that bar was forced to close and now is up for Sale.
I am however very glad to see you enjoyed all accommodations we provide in the rooms and you were comfortable.