Staff was great, room was clean and the bed was comfortable, BUT it was the noisiest room we have ever rented. In fairness the staff offered us ear plugs when we checked in. Take them up on the offer.... more
Staff was great, room was clean and the bed was comfortable, BUT it was the noisiest room we have ever rented. In fairness the staff offered us ear plugs when we checked in. Take them up on the offer. The hotel is right on a super busy freeway, there is a railway running nearby which startled me awake the first time a train came by and the “ icing on the cake” was the garbage bins being emptied beside our room at 5:30 am. At least the bar next door was closed as it was Sunday nite, which I understand can be noisy all on it’s own.
I was told that there is new ownership and hopefully they will work on sound proofing the rooms. Time will tell.
To finish on a positive note the breakfast was good and the area it was served was well appointed and clean.
As well the bedding was impeccable. less
Tiffany G, Manager at Best Western Inn, responded to this review
Thank you for taking the time to write a review. Noise is a nuisance that we are certainly addressing head-on. We do offer ear plugs at the desk as we are aware, and we do try our hardest to provide our guests with great amenities to off-set the noise from hwy 99 and railroad which are both parallel to our property. I am so glad that you enjoyed our delicious breakfast and the super comfortable beds and linens. I will say that our property can only get better, we will not disappoint in the near future. I am positive we will be the Best in town, we already have the greatest, hardworking staff. Please make us your motel of choice when in the Merced area again and I am sure you will pleased after these planned improvements are completed.