Best Western Inn

1033 Motel Drive, Merced, California, 95340-5155, United States
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Best Western Inn

Welcome to the Best Western Inn where guests will discover friendly customer service and sophisticated accommodations for an affordable price. Located right off Highway 99, this Merced motel features 42 spacious well-appointed guest rooms. Each roo show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
1033 Motel Drive, Merced, California, 95340-5155, United States

Reviews of Best Western Inn

Traveller Overview:
3.0 Rating: 242 reviews
Excellent 16%
Very Good 24%
Average 24%
Poor 20%
Terrible 14%
Rating

ezgz, wrote review 21/07/2020

Avoid at all cost

Great price, great location. Very very dirty. Cigarette butts all over the place. Parking lot was filthy. abandon clothes in parking lot. Safty latch in room was hanging from screw. Hairdryer would n... more

Owner Response
Tiffany Grist, General Manager at Best Western Inn, responded to this review
Thank you for taking the time to write a review. I am sorry you experienced these issues. I am looking into each and every one of them. I can assure you, this is not at all acceptable or normal for our property.
Rating

CoCoCounty, wrote review 17/07/2020

One night stay

I’m a Platinum member of Best Western Rewards as well as a Gold member of Hotels dot com since 2015. This was a last minute booking after spending 2 nights at a Best Western in Fresno on business. I... more

Owner Response
Tiffany Grist, General Manager at Best Western Inn, responded to this review
Thank you for such a descriptive, honest review! I appreciate you taking the time out of your busy day to inform others of what a gem we are here at Best Western Inn Merced. We do our best to make every room clean, comfortable and I do believe we have the best staff around. Have a great week.
Rating

osagepilot, wrote review 19/04/2020

graet hotel, BW Corp. needs a mangement overhaul

Hotel and staff are awesome, however the free nights reward is very misleading and will likely result in you not getting your free night due to lost, not sent or expired vouchers. I almost exclusively... more

Owner Response
Tiffany Grist, General Manager at Best Western Inn, responded to this review
Thank you for taking time to leave a review. Sorry that you had a difficult experience with our rewards program, this is very rare. A call to BW Rewards at 1-800-western and I am sure they will make the situation right. I am glad to hear you enjoyed our accommodations as well as our awesome, hard working staff at Best Western Inn Merced. Hopefully we will still be your motel of choice while in the area again. Hope you are staying safe and have a great week.
Rating

nraya2474, wrote review 10/03/2020

Great staff

the staff was really great. the hotel is right next to the freeway and u can here all the noise from the freeway inside of the room. the rooms are nice. i stayed in in 6 different rooms there. the oth... more

Owner Response
Tiffany Grist, General Manager at Best Western Inn, responded to this review
I am so glad you enjoy our guest rooms and our staff, I will be sure to let them know of the positive feedback. I am sorry however that you experienced the above mentioned problems and I will be looking into the issue to resolve. I hope you are staying safe. Hope to see you when you are in the area again.
Rating

Msdonna96, wrote review 04/03/2020

Noisy!

Staff was great, room was clean and the bed was comfortable, BUT it was the noisiest room we have ever rented. In fairness the staff offered us ear plugs when we checked in. Take them up on the offer.... more

Owner Response
Tiffany G, Manager at Best Western Inn, responded to this review
Thank you for taking the time to write a review. Noise is a nuisance that we are certainly addressing head-on. We do offer ear plugs at the desk as we are aware, and we do try our hardest to provide our guests with great amenities to off-set the noise from hwy 99 and railroad which are both parallel to our property. I am so glad that you enjoyed our delicious breakfast and the super comfortable beds and linens. I will say that our property can only get better, we will not disappoint in the near future. I am positive we will be the Best in town, we already have the greatest, hardworking staff. Please make us your motel of choice when in the Merced area again and I am sure you will pleased after these planned improvements are completed.