21/05/2018 GraysonSB, Santa Barbara, California
I would only recommend this property if it is your last resort. It has a bed and a working bathroom. It these are you only expectations you will love it. They have liquid soap mounted on shower walls,... more
I would only recommend this property if it is your last resort. It has a bed and a working bathroom. It these are you only expectations you will love it. They have liquid soap mounted on shower walls, classy, and the room was less
Ana D, General Manager at Best Western Inn, responded to this review
Dear Guest :
We are very sorry to know you where unhappy during your stay at our hotel. As you mentioned this hotel has a basic accommodations, one or two beds, a bathroom, a furniture with a flat screen TV, microwave and fridge, coffee maker, iron, iron boarding , hair dryer, and a clean rooms, complementary WiFi, complementary continental breakfast.. At this time of the year we have a very busy hotel, we almost sold out every day that mean we clean the rooms every day,, we wash the bedding and the towels every day and our shampoo and body wash is constantly replaced, because our guest use it. The shampoo and body wash brand is what our corporate request us to have. Every amenity at the hotel is what our corporate wants us to use, is not our choice, and I know our corporate is always updating almost all the hotel amenities. The corporate include provide to all their hotels the purchase of the items at the specific brand at the specific business.
Rates are high in this area, special after Spring break, and Fridays , Saturdays and Holidays rates goes up. Hospitality has to be able to survive because it has a high cost to keep up the hotel business.
Remember we are here for you , One more time please accept our apologize,