Best Western Inn

126 Plymouth Street, Santa Cruz, California, 95060-2932, United States
based on 262 reviews Trip Advisor Logo
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Best Western Inn

Experience the best of this laid-back beach town while relaxing at the Best Western Inn, just minutes from the bustling boardwalk, downtown and the perplexing Mystery Spot.

This quaint, centrally-located Santa Cruz hotel is just minutes fro show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
126 Plymouth Street, Santa Cruz, California, 95060-2932, United States

Reviews of Best Western Inn

Traveller Overview:
3.5 Rating: 262 reviews
Excellent 26%
Very Good 33%
Average 18%
Poor 10%
Terrible 11%
Rating

vegacarmen101, wrote review 05/06/2021

Over charged..

Team members were pleasant, check in wasn't bad, parking super tight wasn't able to park in handicap parking was a sign to another guest without handicap problems. ;( Didn't received AARP discount. P... more

Rating

stanleyl990, wrote review 14/05/2021

Really Comfortable Beds

The location is on a busy corner and freeway on ramp. Otherwise I would rate this a 5 star. Staff is wonderful, clean rooms and very comfortable beds. We all slept very well. The breakfast was a t... more

Rating

kylecpmi, wrote review 07/05/2021

Clean rooms

The room was clean the bed was soft and comfy.the beautiful young lady at the front desk was very helpful and nice over all it was a good stay.I plan on booking another stay at this property very soon... more

Rating

MaggieOrda, wrote review 03/05/2021

Not going back there

Noisy guest room, bad parking situation, weak wifi connection. Grab - go breakfast bag was offered, when every restaurants and other breakfast places were open for indoor eating. The room was clean an... more

Owner Response
The Best Western Santa Cruz Inn, General Manager at Best Western Inn, responded to this review
We sincerely apologize that you were not more pleased with your stay. Most people think our little Inn is friendly, charming and peaceful. We usually get very favorable reviews, which is part of the reason why you booked here. We wish that you had brought your concerns to us prior to check-out so that we could have addressed them directly. Regardless, we really appreciated having you as our guest. We try every day to surpass the expectations of our guests and give them the very best. It makes us so happy to provide a place where our guests feels safe, comfortable and secure. We do have extremely friendly staff members. We want our hotel to be a home away from home. It is from guests such as yourself that we learn the most. You tell us where, and how, we may improve so that the next guest has a more pleasurable stay. We always want to be improving.
Rating

trishia32, wrote review 24/03/2021

Comfortable and very clean hotel

This hotel was very comfortable, and very clean. While it isn’t anything spectacular, the price point was great and it was a nice place to lay our heads after playing on the beach all day. Would defin... more

Owner Response
The Best Western Santa Cruz Inn, General Manager at Best Western Inn, responded to this review
We are so very pleased that you enjoyed your stay with us. We want everyone to have a relaxing and enjoyable time while they are our guest. We hope you visit again soon - Happy Spring!