Clean Affordable Rooms with Excellent Staff
02/10/2016 Summer H, Edmonton, Canada
My friend and I flew down from Canada for a wine harvest party in Napa Valley. We choose to stay here as it was much more affordable than many other lodgings in the area. Rooms were clean and quiet ev... more
My friend and I flew down from Canada for a wine harvest party in Napa Valley. We choose to stay here as it was much more affordable than many other lodgings in the area. Rooms were clean and quiet even though we were next to the interstate. Lots of selections for breakfast; not just your usual pastries and coffee, which were included in our stay. The heated pool was outdoors and the jacuzzi was covered in a small room adjacent to it, with a bathroom as well. Felt very safe there as you needed a key to access the pool area, so no strangers could just walk in. Walking distance to Marshalls and Burlington Coat Factory! Front desk allowed us to keep our luggage behind the desk at checkout as our flight home wasn't for several hours later. I would definitely recommend this place to stay. Uber was much cheaper to Napa, than a taxi. less
GMBestWesternRohnert, Guest Relations Manager at BEST WESTERN Inn, responded to this review
Dear Summer H,
I am so glad that you found our hotel to be clean and convenient and that you enjoyed the value and hospitality that we strive to show to each guest, during every stay. Thank you for your kind review and compliments to the dining options and Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We're glad you had a great time with us and we look forward to serving you again.