Surprisingly great breakfast
Stayed with Best Western Inn for 2 weeks on a work trip and it was actually a lot better than I thought it would be. The free breakfast in the morning is great as lots of different options (Freshly ma... more
Stayed with Best Western Inn for 2 weeks on a work trip and it was actually a lot better than I thought it would be. The free breakfast in the morning is great as lots of different options (Freshly made waffles, Bagels, Scrambled Egg, Sausages, Toast, Cereals, Oats, etc) - not sure if that's just an american thing but usually a free breakfast doesn't have that much choice. Can't complain with the cleanliness of the room and also the amenities in the room (really enjoyed the fact that there was a coffee machine with Pods). During my stay the coffee machine broke a couple of times but maintenance were up immediately and fixed it/replaced it in a timely manner. The only comment I'd make on the room is that it looks a little outdated - otherwise, I was happy with it. less
GuestXperienceTeam, Guest Relations Manager at Best Western Inn, responded to this review
Dear guest, Thank you for the positive rating. We really appreciate the time that you have taken to leave such a detailed review of your stay with us. We are glad that our accommodation exceeded your expectations, and it's nice to know that you loved our complimentary breakfast so much. We are also pleased to hear that you found the room amenities and the cleanliness of the room satisfactory. Your feedback about the look of the room is duly noted, and we will see what we can do about having some updates to it soon. We trust that the positives of your stay outweighed the limitations, and we hope to welcome you back when you return to Redwood City.
Guest Experience Team,
BW Redwood City