Couldn't get my personal stuff back without problem.
09/04/2018 busterroberts1234, Dierks, Arkansas
We have stayed here many times I have never experienced anything like this before. I forgot my blood pressure machine. I called as soon as I thought of it 1:30p.m. the day we checked out. I asked if t... more
We have stayed here many times I have never experienced anything like this before. I forgot my blood pressure machine. I called as soon as I thought of it 1:30p.m. the day we checked out. I asked if the could go to room 112 look under the sink and get my kit. I was told that when a housekeeper came by the would ask if they found it. I left my number, but never got a call back. After 4 calls I asked my daughter who lives in Russellville to go see if they had found it. Didn't get any results, so she drove around to room 112 the man and woman was outside. She explained what had happed they went in and looked under the sink and brought it back to my daughter. This should never have happened. I really appreciate the nice people in that room , But will probably be using another place next time. We have always liked staying when Ms. Dicey worked there she was very helpful. The ones working Sat. afternoon April 6 and Sun. April 7 that I talked to on the phone was not. Sincerely B. F. less
Shirley S, Manager at Best Western Inn, responded to this review
we are very sorry of your experience but it is hard when some one else is in the room which they were trying to talk to. thanks for staying wth us and please give us another chance as i talked to your daughter myself and she was saying you folks hd not seen me the last time you were here. again thanks and come see us shirley gm