Best Western Inn

We have stayed here many times I have never experienced anything like this before. I forgot my blood pressure machine. I called as soon as I thought of it 1:30p.m. the day we checked out. I asked if the could go to room 112 look under the sink and get my kit. I was told that when a housekeeper came by the would ask if they found it. I left my number, but never got a call back. After 4 calls I asked my daughter who lives in Russellville to go see if they had found it. Didn't get any results, so she drove around to room 112 the man and woman was outside. She explained what had happed they went in and looked under the sink and brought it back to my daughter. This should never have happened. I really appreciate the nice people in that room , But will probably be using another place next time. We have always liked staying when Ms. Dicey worked there she was very helpful. The ones working Sat. afternoon April 6 and Sun. April 7 that I talked to on the phone was not. Sincerely B. F. less

Everything I have come to expect from Best Western, especially pleased with the personable owners! I expect cleanliness and this Best Western certainly lived up to my expectations. So nice knowing we will have a wonderful breakfast to start the next day. less

Will stay again, nice friendly staff. Courteous and helpful. Right off the interstate, easy access off and back on. Like I said I will stay at this location again, as I do travel quite a bit. Thank you less

It's a typical hotel with a breezeway, which means stuffy rooms, noisy A/C and people walking back and forth outside your room. The whole floor shakes when people walk around in the adjacent rooms. That being said, the room was clean and the beds were comfortable, staff were friendly and breakfast was ok. less

I like the Best Western chain and the reason I stayed in this hotel was because there was no answer at the America's Best Value Inn (nextdoor) when I rang the night service doorbell 2X's. The Arkansas Tech nursing student behind the counter was very polite, very capable, and smart. The room, however, was very tired looking: the color palette was yellow and browns (ick), the carpeting was well worn and dirty looking, the mirror frame over the sink was coming apart, and the shower stall looked like something out of the '80's. There was a metal post outside which supports the upper deck of rooms that had been bent by a car or truck. The comp breakfast had canned fruit cocktail instead of fresh fruit, malted waffles + waffle maker, juices, coffee, tea, dried looking scrambled eggs, cereals, and the ubiquitous overly sweet pastries. The hotel is located off of I40 and is down the street from Arkansas Tech. The hotel area for this exit in Russellville is visually chaotic with all of the neon and lighted signs for the hotels and businesses that are on top of one another. Only positive I can give this hotel is that I slept well even though the bed coverings did not keep me warm. less