Lake view and good location to dunes
We liked the lake view and jacuzzi tub in the room a lot! Service was average. Room was pretty much what you would expect from a 2 star hotel, for example: linens and room could've been cleaner (sheet... more
We liked the lake view and jacuzzi tub in the room a lot! Service was average. Room was pretty much what you would expect from a 2 star hotel, for example: linens and room could've been cleaner (sheet had a big ripped hole in it, couple stains on the sheets and comforter) , stains on the ceiling from water leaks, volume didn't work on some channels on the TV. "Breakfast" was a water bottle, muffin and chewy bar in a paper bag (due to COVID, but come on put some more effort in). Overall, the stay was fine and perfect location to the dunes! Also, they allowed a late checkout for us, which was nice. less
Amanda Jamieson, Guest Services / Front Office at Best Western Indian Oak, responded to this review
I am happy to hear that you enjoyed your stay, but disappointed that we did not exceed your expectations during your recent stay. We will use the information you gave us to make improvements to any guests future stays.
We hope that you will give us another opportunity to show how wonderful our property can be.