The dreaded snorer strikes again
17/08/2016 stephen h, Edinburgh, United Kingdom
I stayed ay the Imperial for one night and first impressions were good, check in smooth and pleasant, front of house looked clean Andy welcoming, up to my room which was again welcoming and clean so s... more
I stayed ay the Imperial for one night and first impressions were good, check in smooth and pleasant, front of house looked clean Andy welcoming, up to my room which was again welcoming and clean so settled down for a drink in the bar and then an early night, long drive tomorrow, this is when it all went wrong, I was in room 30 but in room 31 a being half man half walrus had been checked in, the snoring was not of this earth, one hour passed, then two but it was getting worse, I called the night manager who was worse than useless, I can't do anything he repeatedly said in response to my requests for help, I have no other rooms to move you to, ok I said go knock on the door and tell him he is disturbing other guests, all fell on deaf ears. Very angry and frustrated I took matters into my own hands, hotel guests shouldn't be frost into a position were they have to confront other guests but the jelly backboned so called night manager lest me no choice.
Some other issues to be aware of
1. The hotel rooms are on three floors and there is no lift so could be a problem.
2. Parking can be very difficult.
3.Busy road on one side of the building and a back street used be pub revellers on the other with all the related noise.
Breakfast was great and the staff delightful less