The hotel was centrally located in Fort William for all the attractions, shops and the railway station, which was about 5-10 minutes' walk away. There is reserved parking for guests however, we missed the turn off a couple of times due to the one-way mini loop system around the hotel. There is no lift but plenty of stairs to climb if you are on the first and second floors. This can be a little hazardous as there are a couple of areas on the stairs where it is a little difficult to hold on to whilst negotiating the stairs. Bed was comfortable and we had a view out over the Loch. There are the usual facilities for hot drinks, hairdryer etc. On the negative side, we found the bathroom very small, in fact when closing the door, it barely cleared the toilet bowl. The shower cubicle was a little tight to get into, and the shower controls, we found to be of poor quality, ie not easy to regulate temperature before accessing the cubicle and once in, very limited space for moving around.
Evening meals on offer were either in the bar where they served Indian dishes as well as the usual variety of British meals. There is also an Italian restaurant. However, we opted for a meal in the bar which was tasty and satisfying. We were well looked after and staff were friendly. For breakfast, there was the usual cereals, fruit juices and some fruit on offer as well as the full Scottish breakfast, all of which was tasty.
One comment I wish to record is that, the Receptionist was very obliging in letting us leave our car parked in the reserved space until 4.30 pm (even though we had checked out that morning), to assist us in not having to look for another car space at the station whilst we went on the Jacobite Steam Train. Also our luggage was locked and hidden in our car, and having the car parked near to the hotel, rather that randomly parked, was of benefit and gave peace of mind for us. We were in good time to pick our car up well before the agreed time.
Overall, the hotel was alright for the one night stay or a little longer if exploring Fort William, but to be honest, if we were staying for a few days, we would not book this hotel because we would be looking for something a little more spacious, easier access to room and more comfortable bathing facilities. However, we were more than pleased with all the staff, both on Reception and Catering. less