Best Western I-5 Inn & Suites

The Hotel looked recently remodeled.The staff was very friendly and helpful.The amenities, WiFi, Breakfast, Jacuzzi, Microwave Ect. worked as advertised.We will be staying here again on the next trip to the area. less

Okay, I usually give places the benefit of the doubt, so I did two stars here. It feels like the hotel is trying, but it's not there yet. There was a definite "funk" to the place, especially our room and just outside the elevator. Our room smelled like it was a smoking room not long ago. The room was clean, though, and the bed and pillows were comfy. The shower head and pressure was awful. The pool is laughable: it looks like an infinity pool without the infinity. Forget about your kids playing if there's more than two or three. The hot tub was okay, except when we got out we noticed we stunk like....something bad. The tub needed cleaned badly, probably drained. There were no towels in the pool area - and had to wait for the one poor staff member at the front desk to finish with the person before we could get any. I'd sleep with your window closed, the trucks at the truck stops and freeways are pretty noisy, but that's on me. Skip the breakfast. There was hair in the potatoes, the gravy was almost empty (I scraped the bottom) and it was so awful tasting I threw it away. Eggs were okay: your generic mass produced scramble. Now, to be fair here....The hotel had signs all over saying they were in the process of upgrading and remodeling and to bear with them. SO....it really feels like this was a Motel 6 that is being upgraded, or is TRYING to be upgraded. The photos attached is of the wall and blinds in the dining area and the sunrise at Carl's Jr across the street. less

Easy to find off the freeway. Unhelpful desk clerk the first night there. Room was clean and spacious. We had a refrigerator and a microwave, which was great. There are many fast food restaurants nearby. The breakfast had an abundance of choices, hot eggs, potatoes, waffles, oatmeal...with many choices of toppings. Wow! Woodbridge’s ecological preserve has greater Sandhill Cranes and we saw many of them in January during migration. Consumnes River Park also has excellent nature trails and birding. Some weekends the volunteers have spotting scopes set up. less

Glad to get a better rate (as compared to other options) but you get what you pay for....the room was clean and relatively quiet. The bed and pillows were really uncomfortable. The shower had a "whining" noise. Overall, was glad we only stayed one night and will likely look for other options in the future. less

Positives: Room is spacious and updated with laminate floors instead of the usual carpet. The bed linens and bathroom appeared clean. The showers have shampoo dispensers. And I never heard the neighbors through the walls on either side. The location is right off the freeway and there are several gas stations nearby. Starbucks and several fast food restaurants are within easy walking distance. The receptionists were nice and they kept the thermoses of coffee and hot water out. Negatives: I unfortunately got stuck with a room on the first floor near the elevator. The noise level was unacceptable. The least annoying sound was the thumping feet of the people above me. The door doesn't muffle the sound of crying children or loud adults in the hallway, either. People, stop shouting in the hallways at night!! But what was unacceptable were the machine sounds that wouldn't stop. I assume it was related to the elevator even though there was another room between mine and the elevator shaft, but I'm not sure. It would kick in throughout the night. I noticed a package of ear plugs on the nightstand, which was a first for me. That on top of the noise from the mini fridge and heater made ear plugs a necessity to sleep. Because it's winter time, having a first floor room meant jacking up the heater to the 80's to make the room comfortable. I normally sleep hot so this was an unusual step for me to take. This had to be one of the least comfortable rooms I've stayed in. Summary: I got a good deal through Priceline on the price of the room; however, if I knew that I'd be stuck with this room, the deal wouldn't have been worth it. I'd rather choose the location of the room and pay extra $. I would stay here again but only if I had a choice of room. less