Best Western I-5 Inn & Suites

6411 W Banner Road, Lodi, California, 95242-9125, United States
based on 314 reviews Trip Advisor Logo
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Best Western I-5 Inn & Suites

Welcome to the Best Western I-5 Inn & Suites!

From wineries to the sand hill cranes, theres something for everyone near our Lodi hotel, and we welcome everyone from business travelers to honeymooners.

At our Lodi hotel, conveniently
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western I-5 Inn & Suites

Traveller Overview:
4.0 Rating: 314 reviews
Excellent 35%
Very Good 32%
Average 16%
Poor 8%
Terrible 6%
Rating

Michael s, wrote review 10/06/2020

very expansive for just a room

i stayed during a pandemic the pool is closed as is the workout room and no breakfast service so why not adjust the prices accordingly. The hallways smelled like an ashtray but the rooms were clean an... more

Owner Response
Maria_M_AGM, General Manager at Best Western I-5 Inn & Suites, responded to this review
Thank you Michael for taking your time to review our property and for giving us your feedback. We value your business and understand concerns about pricing. Prices have been adjust and continue to be adjust threw out the pandemic.
Rating

tclesser, wrote review 24/05/2020

Misrepresentation

Misrepresentation!!! I always stay in a king room as I find it more comfortable sitting on the sofa the table in front of me. Room I was given was one of possibly four rooms in the hotel that is at le... more

Owner Response
Maria_M_AGM, General Manager at Best Western I-5 Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Rating

f4ephtm2, wrote review 09/05/2020

Another Great Stay

Best Western I-5 Inn & Suites is an excellent place to stay. Even during these challenging times the Hotel is always keeping up with disinfecting and constant cleaning of frequently touched and occupi... more

Owner Response
Maria_M_AGM, Manager at Best Western I-5 Inn & Suites, responded to this review
Thank you for a great review. We value your business and look forward to seeing you again soon.
Rating

aneilyr, wrote review 22/04/2020

If you care about your safety in any regards DO NOT STAY HERE

I have never been to a more unprofessional establishment in my entire life. I stayed at this best western for a BUSINESS trip. To my surprise I was woken up from my sleep at 11 o'clock at night, by a ... more

Owner Response
Maria_M_AGM, General Manager at Best Western I-5 Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

SSSmith_13, wrote review 10/03/2020

Very poor hotel

Very loud location between t truck stops on I5. First room had a running toilet and no one to fix it. We were moved to a 2nd room, it has no furniture except bed, tv stand, desk chair. Bed squeake... more

Owner Response
Maria_M_AGM, Manager at Best Western I-5 Inn & Suites, responded to this review
Thank you for taking your time to review our property. We value your business and take all feedback into consideration. By telling us what you liked and didn't like about the property it helps us improve for future guest. We hope you will come back and give us another try.