Best Western Huntsville Inn & Suites

201 W Hill Park Circle, Huntsville, Texas, 77320-3506, United States
based on 365 reviews Trip Advisor Logo
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Best Western Huntsville Inn & Suites

Huntsville, TX is one of the oldest cities in the Lone Star State and it is the type of place that proudly exemplifies the hospitality of small town Texas. A number of businesses and attractions call Huntsville, TX home including the Best Western Hun show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
201 W Hill Park Circle, Huntsville, Texas, 77320-3506, United States

Reviews of Best Western Huntsville Inn & Suites

Traveller Overview:
4.0 Rating: 365 reviews
Excellent 42%
Very Good 28%
Average 11%
Poor 8%
Terrible 8%
Rating

Climber700427, wrote review 11/02/2021

Not what it used to be...

We've stayed her many times. It is an excellent price but now that shows. It's getting seriously run down. And we visit Huntsville often as our daughter is at Sam Houston. But now we mostly stay at th... more

Owner Response
BestWestern hotel, Owner at Best Western Huntsville Inn & Suites, responded to this review
We are sorry to hear your complaints. We thank you for this feedback and we will make sure to address concerns regarding your issue. I am sorry we were not able to meet your expectations. I understand you had many concerns and I hope I can help explain. We are going under full renovation in this coming months as we almost done with exterior and ready to jump to upgrading guest rooms . we will soon updates new pictures once we finish newly updated rooms so we can earn your stay back to best western Huntsville tx . again we will share with our housekeeping staff to improve our service .We value all the feedback we receive and apologize for the inconveniences you had. Thank you
Rating

shannonrogers1962, wrote review 30/12/2020

My stay

Lil get away...Leisure trip. Had a suite they said. Hmmm. Lock on door was very loose almost off, good thing we had tools. Look like at some point someone tried to break the door down. The room had a... more

Owner Response
BestWestern hotel, Owner at Best Western Huntsville Inn & Suites, responded to this review
We are sorry to hear your complaints. We thank you for this feedback and we will make sure to address concerns regarding your issue. Thank you
Rating

mychildrenjaaet5, wrote review 14/12/2020

Dissappointing

The pictures of this property look great. I was extremely disappointed when getting to the room and the outside of the premises seemed a little sketchy. The lady that did the initial check in was re... more

Owner Response
BestWestern hotel, Owner at Best Western Huntsville Inn & Suites, responded to this review
I am sorry we were not able to meet your expectations. I understand you had many concerns and I hope I can help explain. Due to the coronavirus .we have been advised to close our buffet style breakfast area for the safty of our employees and guests. We are providing a breakfast to go bag option as well . on hot side we have had only 1 item (burritos or biscuits) . Due to covid guest who's staying more than 1 night we are offering different service so our housekeeper does not go to that room and touch any amenities but we are extremely sorry that wasn't commutate upon check in . please give us one more chance to keep your future stay happy and pleasant . Management just stated to upgrade property from inside and out . our guest will enjoy new upgraded facilities very soon . Thank you
Rating

Y9842JTmichaelm, wrote review 28/11/2020

Awesome Hotel

Room was great. Quiet. Good AC and beds (felt like memory foam beds). Bathrooms were clean and fixtures were good. Front desk staff was friendly, accommodating both on check in and check out. The... more

Owner Response
BestWestern hotel, Owner at Best Western Huntsville Inn & Suites, responded to this review
A massive thank you for the high rating Dear value Guest! We are thrilled that you had such a pleasant stay with us and that you enjoyed your stay with best western huntsville location . We hope to host you again very soon. Kindest Regards,
Rating

F4967RDjoshuas, wrote review 04/11/2020

Customer

Everything is good here we liked our stay, clean rooms good service and pet friendla¹y...we like. The pool is clean. And the breakfast is good. Huntsville has alot of museums and prisons here so can't... more

Owner Response
BestWestern hotel, Owner at Best Western Huntsville Inn & Suites, responded to this review
It's wonderful to know that you and your work team had a fantastic experience at our Best Western hotel during your visit to the Huntsville, TX area. Thank you for leaving a 5-star rating and such strong compliments for our property and our team members here on TripAdvisor . We loved being able to offer you a clean, comfortable, and quiet place to stay while you were here working and we're looking forward to continuing to serve as your lodging provider whenever you're in town. I hope you'll be able to return soon, perhaps even for a relaxing leisure trip next time! i love that last comment about big jail . Huntsville has much better and friendly environment please visit museums and Sam Houston statue as well on your next visit with our city . wants to see you again . Thank you