Best Western Huntsville Inn & Suites

201 W Hill Park Circle, Huntsville, Texas, 77320-3506, United States
based on 376 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Huntsville Inn & Suites

Huntsville, TX is one of the oldest cities in the Lone Star State and it is the type of place that proudly exemplifies the hospitality of small town Texas. A number of businesses and attractions call Huntsville, TX home including the Best Western Hun show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
201 W Hill Park Circle, Huntsville, Texas, 77320-3506, United States

Reviews of Best Western Huntsville Inn & Suites

Traveller Overview:
4.0 Rating: 376 reviews
Excellent 41%
Very Good 28%
Average 11%
Poor 9%
Terrible 9%
Rating

candcqueencee, wrote review 03/08/2021

Noisy

Remodeling on-site early in the morning and there was blood on the bed linens. The air conditioner was extremely noisy while on, making it almost impossible to get to sleep. The construction workers... more

Owner Response
BestWestern hotel, Owner at Best Western Huntsville Inn & Suites, responded to this review
Thank you for sending in your comments and your review. We apologize you experienced so many issues while you stayed with us. we will talk with construction crew as well so next guest won't have any issues . we really sorry about your past stay with us was un happy .please do give us chance on your next stay by the time we should be done with renovation and our guest will enjoy newly remolded rooms . Rest assure each one of your issues was addressed and resolved. We thank you for letting us know. - Team B/W Huntsville -TX
Rating

cathy571, wrote review 27/06/2021

Level of cleanliness was disappointing

My daughter and I stayed at the Huntsville BW to visit Sam Houston State University. We found a half eaten Oreo cookie in the floor next to the A/C, an empty Sprite bottle underneath the table by the ... more

Owner Response
BestWestern hotel, Owner at Best Western Huntsville Inn & Suites, responded to this review
Dear Cathy, We appreciated receiving your feedback, as it's of the utmost importance for our hotel to know how we are doing in ensuring that guests feel comfortable and welcomed for the duration of their stays. While we could located a second room but wasn't cool enough . I was deeply concerned to read your remarks. This is not the type of hospitality or experience that we'd hope to offer to any traveler and I am deeply sorry for the fact that you found your time here to be so disappointing. I assure you that your complete satisfaction will always be our team's goal and I hope you'll be willing to permit us another opportunity to serve you in the future. We'll work hard to be certain that you are pleased with everything about your further experiences here. Regards, -Team B/w Huntsville-Tx
Rating

mystory2021, wrote review 08/06/2021

No cleanliness

For the price we paid never expected the location to be so poor and the rooms to be so poor. Would never again stay at this place. The carpets were worn out but looks like no care is taken. There were... more

Owner Response
BestWestern hotel, Owner at Best Western Huntsville Inn & Suites, responded to this review
Good Afternoon, My apologizes for the service failures you encountered. Your loyalty is very important to us. Please be assured I am sharing your comments with the team to ensure it is addressed and corrected. Your candid feedback is very appreciated as we will use to this continue to strengthen our service , we just finished facelift of property from outside and we are about to jump inside the guest room so our loyal guest will experience new updated rooms due to covid-19 + shortage][, of supplies we are facing so many problem we had ordered so many items for guest rooms but most of them get delayed . we will make sure about why housekeeping staff not kept enough bath towel on your previous stay . Again We are sorry to hear your complaints. We thank you for this feedback and we will make sure to address concerns regarding your issue. Thank you
Rating

W7269RCSamuel, wrote review 19/05/2021

Clean comfortable facility

The Best Western Huntsville Inn & Suites is a motor-inn style hotel. It's located a couple of blocks of I-45, so there's not any highway noise. There's an outdoor pool which looks inviting, and a cou... more

Owner Response
BestWestern hotel, Owner at Best Western Huntsville Inn & Suites, responded to this review
Thanks for your feedback. You can be sure that we're always working to be the highest rated hotel in this area. Your repeat business would be a pleasure and an honor! Looking forward to serve you soon! we are working on facelift of this location very soon our guest will enjoy newly remold rooms as well. Sincerely, Team B/w Huntsville -TX
Rating

Chris H, wrote review 02/05/2021

Do not recommend

I have stayed at multiple Best Western and Best Western Plus hotels over the years, and have found them to be a good value for the price. However, I cannot recommend this particular Best Western In Hu... more

Owner Response
BestWestern hotel, Owner at Best Western Huntsville Inn & Suites, responded to this review
Dear Chris H, Thank you for sharing your feedback with us. We apologize for the unwanted Hvac A/C and smoke smell you discovered during your stay. Reviews of this nature are taken very seriously and our dedicated Maintance control team has been notified and will conduct a thorough investigation of the property right away. We know we can do better to provide you with a comfortable, relaxing experience, and we are eager to earn a second chance from you to do so.