Great hotel, good price.
02/04/2019 Tank002, Beckley, West Virginia
I read all the negative reviews and doubted about staying here. But I was wrong. This is a great hotel. My wife has MS and I requested a ground floor handicap accessible room and was given room 114 ri... more
I read all the negative reviews and doubted about staying here. But I was wrong. This is a great hotel. My wife has MS and I requested a ground floor handicap accessible room and was given room 114 right off the lobby. Loved it. The room was fresh, clean and looked as if it had been recently remodeled. The bed was good, and the room and bathroom was clean. No problems whatsoever. The only thing I wondered about was if it is handicap accessible, why did it have a tub instead of a walk-in shower? It didn't matter to us, but I wondered about if someone had a wheelchair. The lobby was always clean and you could smell the freshness when you walked in the front door. The breakfast was good. Eggs, sausage, and biscuits and gravy. Plus many other food items. The only thing I didn't like was the entrance to the hotel was potholed. But, it shared a drive with a strip mall, so there is a lot of traffic. Outback steakhouse is right beside it, and within walking distance are Steak-n-Shake, Fat Patties, and across the street - Cracker Barrel. Will definitely stay here again. less
Anna N, General Manager at Best Western Huntington Mall Inn, responded to this review
Thank you so much for your business and feedback. I am happy to hear you and your wife enjoyed your stay. We do have two types of handicap rooms. The other type does have a roll in shower. Thank you.