strategic postion and kind staff, for the rest quite a nightmare
24/07/2018 pierluigi-o73, Rome, Italy
Starting from the postive aspects: the position is strategic, there is also a parking and a nice big supermarket around the corner you can access also by a short walk. The staff is also kind and almos... more
Starting from the postive aspects: the position is strategic, there is also a parking and a nice big supermarket around the corner you can access also by a short walk. The staff is also kind and almost helpful (helpful if you consider the "working attitude" of the local vikings, not really stakanovists). Negatives: the room is little and during this particularly hot summer 2018 a microwave owen would have been more fresh and comfortable. The room they gave us was dirty, pillows and trash not even changed, unforgivable, even if they changed our room we had unpacked when we realized the mysfit and we had to do all by ourselves. the breakfast is fine in terms of quantity and vatriety. I would come back only if in emergency around this area. less
Johan H, Hotelldirektör at Best Western Hotell Karlshamn, responded to this review
Thank you for giving us feedback regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
With the heat that is right now it gets very warm everywhere. We try to offer our guests fans to put in the room to help with the circulation.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at 0454-588700.
Best Western Hotell Karlshamn