Best Western Hotell Ett

A small hotel located about five mins by car from the city center. Seemed to be a quiet area with nothing but a gas station and some apartment blocks nearby. The room was decent (albeit a bit hot) and the breakfast assortment was quite good. Service minded staff. Good value! less

Manager helped up with information regarding our train departure and the parking of our rental car. An unassuming, quiet place that makes the most of the location. Nice running paths right out the front door and a nice outdoor cafe/seating area. less

The hotel was fine but the rudeness of the person at the front desk ruined the impression totally. We arrived by car and asked were to park and followed the lady’s instructions. The next morning, we found a parking ticket on our car. I complained of course to the same lady and she insisted that she told us specifically were to park and she more or less accused me of lying when I politely said we had parked according to her instructions the night before. Due to this, we were very disappointed with our stay at Best Western Hotell Ett, Östersund. less

It is not located in the center of the city, but that was a plus with us. On a previous visit to Ostersund, we were in a hotel in the center of the city and the parking was very difficult. We stayed at Hotel Ett for 2 nights as we took side trips to villages north and west of the city. It was very quiet, both in noise and in occupants. The staff was very welcoming and helpful. The room was quite large and very comfortable. We were able to get a glass of wine. The desk clerk appeared to be the one who did everything to help the guests which were few. There was a plentiful breakfast. The coffee machine dispensed various coffee drinks. My husband was happy to see lingonberry juice available. The hotel is near a large service station that has a friendly staff. We were able to get sandwiches and snacks. Restaurants are not close. We would stay there again. less

The hotel is combined with an apartment building. One needs a car to go to the city. The room is fairly large and comfortable. The service was friendly. Breakfast was sufficient. They also offer cookies in the lounge area. less