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Best Western HOTELBERN

4 Star

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The Best Western HOTELBERN is situated in the center of the old town, only five minutes walking distance from the train station and 130 meters from the city parking Metro. Inside of the historic front a modern interior is hidden. The hotel is located next to the famous Zytglogge Tower and the French Church. All rooms have their own bath or shower, direct-dial telephone, radio, television, wireless LAN, kettle, hairdryer and safe.

The Best Western HOTELBERN is the ideal starting point for shopping expeditions under Bernes historical arcades and visits to the countless other attractions and cultural institutions this medieval city has to offer. Volkshaus 1914 Restaurant and Bar Bern, the meeting place in the heart of Bern! Enjoy traditional dishes newly created with fresh ingredients from local producers. Stylishly furnished, Art Nouveau combined with new style. Open all day from 6:30 a.m. Enjoy your stay.

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Zeughausgasse 9
4 Star


Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 12:00:00


Location and Attractions

Getting there.

Sat nav users: type 3011

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Zeughausgasse 9

What's nearby?


  • 30.00 kilometer(s) from Thun

  • 35.00 kilometer(s) from Fribourg

  • 30 kilometer(s) from Murten

  • 1.00 kilometer(s) from Universitat Bern

  • 5.50 kilometer(s) from Hochschule der Kunste

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506


TripAdvisor Traveller Rating: Rating: Based on 548 traveller reviews
Rating: 5 106
Rating: 4 257
Rating: 3 140
Rating: 2 24
Rating: 1 21

OK at present and I suspect better once the renovations are completed

13/01/2019 Travelman4ts81, Zurich, Switzerland

This is a nice hotel in a historic building. Centrally located in the middle of old town Bern and within 5-10 minute walk from the railway station. A well appointed breakfast was also well received. T... more

Owner Response
HOTELBERN, Verkaufsleiter at Best Western Hotelbern, responded to this review
Dear Travelman4ts81, thank you for staying in Hotel Bern during your recent stay in Berne. We appreciate your positive feedback regarding our location and breakfast. In May / June our first rooms will be ready. We hope to welcome you back next time you are in Berne. Warm regards, your Hotel Bern

Do not go

18/12/2018 Christianne070, The Hague, The Netherlands

I can only say one thing about this hotel: avoid it. There is a renovation going on which will take a lot of time. When making a group booking this was not said which is not very polite, it can also n... more

Owner Response
HOTELBERN, Manager at Best Western Hotelbern, responded to this review
Dear Christianne070 Thank you for your review. We regret very much that you could not enjoy your stay in the hotel. The person who made the booking was informed by us about the reconstruction. No guest of your group made a complaint on site. It is important to us that any criticism/complaint can be clarified directly on spot with the reception staff. This gives us as a hotel the chance to be able to react immediately. Best wishes from Berne, your hotel Bern team.


07/12/2018 Johnandrews62, Melbourne, Australia

This hotel is undergoing major renovations. In my opinion it’s not fit for occupancy. Had I known there is no way I would have booked and paid in advance. The staff at the desk were helpful but quite ... more

Owner Response
HOTELBERN, Leiter Gästebetreuung at Best Western Hotelbern, responded to this review
Dear Johnandrews62 Thank you very much for your stay at the Hotel Bern. We deeply regret that you did not enjoy your stay with us. The Hotel Bern is currently being redesigned to offer our guests a modern hotel in the future. By the end of 2019 / beginning 2020 the whole hotel will be done renovating and we would be very happy to welcoming you again in our hotel despite the bad experiences. Best regards, your Hotel Bern Team

Hotel Bern - Avoid if Possible

01/12/2018 paul h,

Trip Advisor Review: Avoid Hotel Bern if Possible Dates of Stay: September 28, 29, 30 & October 1, 2018 The Best Western Hotel Bern is currently undergoing major renovations that affect all floors. ... more

Owner Response
HOTELBERN, Leiter Gästebetreuung at Best Western Hotelbern, responded to this review
Good day Paul H Thank you very much for your review. We deeply regret that we did not met your expectations during your stay. In spite of the reconstruction measures we would like to emphasize that the safety of our guests has the highest priority for us and is always guaranteed. In the planning phase, we decided consciously to carry out the conversion during ongoing operations, therefore guaranteeing our 60 employees a permanent job. In May/June we have already the first new rooms ready and by the end of 2019, beginnung 2020 the whole process should be finished. We wish you a joyful festive season. Best regards - Your Hotel Bern Team

Construction 🚧 next to rooms!

10/11/2018 HHHeather, Breda, The Netherlands

Construction and no warning. A free drink at the bar doesn’t quite make up for the dust in my room and the noise all around my room. Really rude of the hotel to keep rooms open making revenue whilst... more

Owner Response
HOTELBERN, Manager at Best Western Hotelbern, responded to this review
Dear HHHeather Thank you for your hotel review. We are very sorry that you gained this impression of our service. We would be pleased if you would visit our house again during a new visit after the renovation. Best wishes from Berne, Team Hotel Bern.