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Best Western HOTELBERN

4 Star

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The Best Western HOTELBERN is situated in the center of the old town, only five minutes walking distance from the train station and 130 meters from the city parking Metro. Inside of the historic front a modern interior is hidden. The hotel is located next to the famous Zytglogge Tower and the French Church. All rooms have their own bath or shower, direct-dial telephone, radio, television, wireless LAN, kettle, hairdryer and safe.

The Best Western HOTELBERN is the ideal starting point for shopping expeditions under Bernes historical arcades and visits to the countless other attractions and cultural institutions this medieval city has to offer. Volkshaus 1914 Restaurant and Bar Bern, the meeting place in the heart of Bern! Enjoy traditional dishes newly created with fresh ingredients from local producers. Stylishly furnished, Art Nouveau combined with new style. Open all day from 6:30 a.m. Enjoy your stay.

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Location

Zeughausgasse 9
Berne
3011
Switzerland
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call 41 31 329 22 22
4 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 3011

Send to Tom Tom

Address
Zeughausgasse 9
Berne
3011
Switzerland


What's nearby?

Recreation

  • 30.00 kilometer(s) from Thun

  • 35.00 kilometer(s) from Fribourg

  • 30 kilometer(s) from Murten

  • 1.00 kilometer(s) from Universitat Bern

  • 5.50 kilometer(s) from Hochschule der Kunste




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 555 traveller reviews
Rating: 5 107
Rating: 4 258
Rating: 3 140
Rating: 2 25
Rating: 1 25
Rating

An example of good services

11/03/2019 rogeriolot, Brasilia, DF

After a few days I returned to my house, I could not wait more to write about my stay at the Best Western Bern. When I booked the hotel and received a message informing about the hotel's works, I conf... more

Owner Response
HOTELBERN, Leiter Front Office at Best Western Hotelbern, responded to this review
Dear Mr. Lot Thank you so much for your extraordinary review. It was a pleasure to read and also a pleasure to have you as a guest in our hotel. We know, that at the moment every service we can do to our guest is precious and we are grateful to hear that our assistance is this appreciated. We really hope, that we have the possibility to welcoming you again in our hotel, maybe at the time we are done renovating (beginning of 2020) adn that we can then convince you also from the building and the rest of the hotel. We wish you all the best and we hope to see you soon. With kindest regards from Bern, Andrea Marbacher, Front Desk Manager
Rating

Not worth its 4th star

04/02/2019 Cruiser47577333650,

Hotel is conveniently located in historic Bern. The building looks nice on the outside, but has been modernised to death with bad taste and cheap materials in the rooms. It really looks and feels like... more

Owner Response
HOTELBERN, Verkaufsleiter at Best Western Hotelbern, responded to this review
Dear Cruiser47577333650 Thank you very much for your stay at the Hotel Bern. We deeply regret that you did not enjoy your stay with us. The Hotel Bern is currently being redesigned to offer our guests a modern hotel in the future. By the end of 2019 / beginning 2020 the whole hotel will be done renovating and we would be very happy to welcoming you again in our hotel despite the bad experiences. Best regards, your Hotel Bern Team
Rating

The hotel is renovated

29/01/2019 andersh763, Linkoping, Sweden

Do NOT book this hotel. Normal prize, but it is under renovation. It should NOT be open. Every floor is renovated, but a few rooms are awailable. In the corridor there is dust, bare concrete walls and... more

Owner Response
HOTELBERN, Verkaufsleiter at Best Western Hotelbern, responded to this review
Good day andersh763, thank you for your review. We deeply regret that you wasn't satiesfied during you stay in our hotel. In spite of the reconstruction measures we would like to emphasize that the safety of our guests has the highest priority for us and is always guaranteed. We hope you enjoyed your time in Berne nevertheless and that we have the possibility to welcome you back after the renovation. Best wishes - your Hotel Bern Team
Rating

OK at present and I suspect better once the renovations are completed

13/01/2019 Travelman4ts81, Wokingham, United Kingdom

This is a nice hotel in a historic building. Centrally located in the middle of old town Bern and within 5-10 minute walk from the railway station. A well appointed breakfast was also well received. T... more

Owner Response
HOTELBERN, Verkaufsleiter at Best Western Hotelbern, responded to this review
Dear Travelman4ts81, thank you for staying in Hotel Bern during your recent stay in Berne. We appreciate your positive feedback regarding our location and breakfast. In May / June our first rooms will be ready. We hope to welcome you back next time you are in Berne. Warm regards, your Hotel Bern
Rating

Do not go

18/12/2018 Christianne070, The Hague, The Netherlands

I can only say one thing about this hotel: avoid it. There is a renovation going on which will take a lot of time. When making a group booking this was not said which is not very polite, it can also n... more

Owner Response
HOTELBERN, Manager at Best Western Hotelbern, responded to this review
Dear Christianne070 Thank you for your review. We regret very much that you could not enjoy your stay in the hotel. The person who made the booking was informed by us about the reconstruction. No guest of your group made a complaint on site. It is important to us that any criticism/complaint can be clarified directly on spot with the reception staff. This gives us as a hotel the chance to be able to react immediately. Best wishes from Berne, your hotel Bern team.