Great value for the price
This hotel was very affordable, and in a good central location. It's not fancy, but the room was fine and had everything I needed. Everything worked well and the bed was very comfortable. It was kind ... more
This hotel was very affordable, and in a good central location. It's not fancy, but the room was fine and had everything I needed. Everything worked well and the bed was very comfortable. It was kind of noisy, but it's on a major street. I think they had some rooms that didn't face the street, so those may be quieter.
The breakfast was included, and was delicious. Even with my limited diet (no gluten, meat or dairy), I found plenty to eat. There was even a green "detox juice" with veggies & pineapple that was delicious.
When I made the reservation, they gave the option to add a taxi to and from the airport, which I did, and the price was very reasonable, plus the driver was very nice and also safe (not speedy and tailgating, which some do).
Everyone who worked at the hotel was super nice, and the front desk staff spoke excellent English (my Spanish is not great), and helped me find a good bus tour and local restaurant.
The only negative was a perfume smell that was strong throughout the hotel (probably some kind of "air freshener".
I was also happy that they had 2 computers I could use to check email and print my boarding passes. I didn't bring a computer and would have been stuck otherwise. less
BWHotelZen1, Gerente at Best Western Hotel Zen, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your stay is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
It was a real pleasure to have been a good option for you, we appreciate so much your comments.
We hope to see you soon, thanks a lot for your preference!