Stayed 6 nights here, and couldn't have been happier.
The hotel is located in the Windorf area of Leipzig, about a 25 minute tram ride from the main railway station. It is very easy to find, although the pedestrian access, past a slightly overgrown garden of a Clinic is perhaps a little dark at night.
If I call this a good, old-fashioned hotel, I mean it as a compliment.
My room, a twin for single occupancy with a balcony was huge; the bed very comfortable (extremely firm), and the bedding crisp and clean and cool.
The bathroom was a good size too, with a shower with good pressure, a big, clean basin, and plenty of space for toiletries.
It was particularly nice that all the towels/bathmats were a sunny yellow in colour; I presume that's just Best Western's colour scheme but it certainly added to the feeling of welcome in the room.
Every bit of the room was spotlessly, scrupulously clean.
A hospitality tray held a kettle, mugs, coffee, and fruit teas. There was only one electric socket on the big desk area but a multipoint adapter was provided in the drawer.
It was very quiet within the hotel, except for when nearby occupants walked up and down their balcony in hard heels. I could hear the trams running past, even with the windows closed, but I find that soothing, not a problem.
Breakfast was served in the fairly small restaurant but there was never any queuing for the buffet, plenty of choice and good quality. We ate in the restaurant the first night - cream of asparagus soup, delicious! - and again, the quality was very good.
All of the staff - restaurant, breakfast, receptionist, night porter, housekeeping/chambermaid were efficient, helpful and kind, and bore with my German remarkably well. Best Western should know what great ambassadors for the brand all the staff are.
The tramming it in and out was a bit of an issue, as we were in Leipzig for the Ring Cycle at the Opera House over 4 nights: each day was spent in town, then 25 mins back to the hotel for a quick change, 25 minutes back in again for the opera, and a late night tram back. However, that was our choice, as the inner town hotels were a lot more expensive.
I've read negative comments about the area out to and around the hotel, and certainly part of the main road/tramline out has some parts with many old and vandalized buildings/factories. However, on one day we investigated some of the "hinterland" of side streets off the main road, and were surprised how well maintained, often newly refurbished those streets were. It was as though the refurbishment had been happening behind the "screen" of the shabby main road; I took lots of photos of the main road - perhaps in 5 years' time it will all be sanitized and perhaps the duller for it.
Whether at the station at night/catching the tram amongst hundreds of football spectators/walking from the tram stop to the hotel, at no point did it feel dangerous.
I paid about €490 for 6 nights bed and breakfast, and thought I got a good deal.I recommend this hotel unreservedly, and hope to return soon. less