Barely average
06/11/2016 Vuopalat, Espoo, Finland
In bookings.com this hotel gets four stars but if you ever have been in a internationally comparable four star hotel you'll never rate this one more than two. Rooms are shabby with poor air circulatio... more
In bookings.com this hotel gets four stars but if you ever have been in a internationally comparable four star hotel you'll never rate this one more than two. Rooms are shabby with poor air circulation so that the humidity is high and the smell, well, not that fresh, in some rooms even musty. Those god-awful wall-to-wall carpets make your nose itch. In the bathroom there are no accessories except a soap in a wall rack.
Breakfast is decent and there is quite nice variety of dishes from what to choose, that's positive.
The service from the staff was stiff and cold. There was also an event where one of our group member came late in the evening to the hotel and his room key did not work. Eventually he was forced to sleep in a hallway because there were no-one, not a single person from personnell, who could have solved the issue. Unbelievable.
Think twice before choosing this hotel. less