Best Western Hotel Viterbo

The hotel offers a good price/quality value. The room was clean with a properly functioning air-conditioning. Check in was efficient and friendly. The bathroom was ok but not very large. Car-parking (5 euro per stay) is available at the hotel. You need a car if you book this hotel since the center of Viterbo is rather far away in particular when it is too hot to walk. Breakfast was rather poor with very little choice. In addition the hotel personnel is taking away part of the breakfast (for their own consumption) around 9h30 (even although the breakfast is until 10h00). So if you arrive around 9h30 not a lot of breakfast might be left (hotel personnel has taken the best pieces for their own consumption, leaving hardly anything for guests...). This was really annoying. less

Friendly frontdesk service. Lift access to rooms. Room with balcony large enough to accommodate two adults and a teenager. Hotel's location made access to other sites and towns in the area super easy. We had a car and utilised the free onsite parking. Lovely pizza place in the complex and a mall just across the road. Rooms clean and bathroom tidy. (Shower only no bath in our room). less

At first thinking this was walking distance from the Train station it took me a half hour to find the hotel through a not so friendly pedestrian area. Then to get to the old part of town it was a 25 minute walk through some pretty run down neighborhoods. Having said that, if you have a car, the hotel staff was great; friendly and accommodating. Taxis arrived within a few minutes. Breakfast was a nice cold selection of fruits, meats, cheese, yoghurt and breads. The rooms have balconies but the view to the East is non-descript. Ask for a room facing West. The in-room gifts were a nice touch with a fruit basket, free mini-bar and honey. basic bar is available. less

Best Western never disappoints - comfy bed, spotless clean, great customer service. The hotel is located about 20 mins walk from the train station Porta Fiorentina and 15 mins walk to the old town. I got there in the evening and there's a good restaurant right around the corner of the hotel. There's a shopping mall with a big supermarket 5 mins walk from the hotel. The breakfast is mostly sweet pastries. I have to say I expected something more. But good quality anyway. The best part of my stay in this hotel was that they gave me a room where I could see a beautiful sunset from the balcony. Amazing! Will go back! less

The room was of good size, fresh and clean with a balcony, nice bathroom.The staff was kind and friendly. We were a group of 18 people staying there for three nights and we also had our dinner there which ment that they turned the breakfast room into a dinner room every night with round tables nicely set. The food was ok some dishes better than others but ok, I wasn't too keen on the wine thou. The hotel is situated in the outskirts of Viterbo so it's a bit tricky to reach the city center. Viterbo is an old and very charming city. less