Best Western Hotel Viterbo

We have had very good luck with Best Westerns in Europe, and value the fact that they are independent hotels who strive for their own version of excellence. While the hotel is quite clean, the staff is very nice, and the location is convenient, there were several things we found irritating in our three day stay. For three mornings, and other times of day, the bathroom and shower water temperature never got beyond lukewarm. Try shaving with lukewarm water, or showering for that matter. There is only one mirror in the room-the bathroom one. Can't they afford to put a mirror in the living/sleeping space? By the way, there was one chair in a cramped corner of the room. Sitting on the beds, not the best for your back. Viterbo is an attractive and intriguing older city. The hotel, however, is along the tangential modern built up area, which is incredibly dull. We got some things done that needed to be done three weeks into a driving trip. One night would have been plenty here, assuming they address some of the mentioned deficits. While the first floor of the hotel is nicely maintained, that is not enough to claim a four star rating. At this price point, we expect, and usually get more. The breakfasts were typical mid to low range generic hotel fare. Let management know no one likes to drink orange colored water as a substitute for orange juice. A very small selection of pastries, although of decent quality. The brand of yogurt offered is terrible. Coffee and tea acceptable. They could certainly add more fresh fruit. All in all, an underwhelming perfunctory offering. less

A delightful surprise! Very relaxing: great bed, great breakfast, complimentary mini bar, gracious staff, spacious bathroom. It was a wonderful home-away-from-home. Outside city but close enough for easy access. less

Best Western Virtebo was the perfect place to stay during our visit to Rome, the hotel was very clean, quiet & the staff very helpful & friendly, ideally located away from all the hassle & tussle of staying in Rome, with easy access to the trains. Certainly made our lives easier & enjoyable not having to stay/drive into Rome daily to do the tourist things, the trains were very comfortable & relaxing. Will stay in Best Western in Viterbo on our next tour of Italy. less

We stayed here for one night in October 2017, in between Montepulciano and Roma. It is an excellent overnight stop! I was confident that this hotel would not disappoint, since we had stayed there in October 2016 as well. The rooms are large, the beds comfy. Bathroom is large, especially by Italian standards. Front desk very friendly, and fluent in English. Breakfast is good, with pastries and cold cuts, yogurt and cereal. Coffee from the machine and espresso by request. Parking is 5 euros, a good price. Access is very easy, with level approach and a large elevator. Two of our party have limited mobility and it was a nice change to navigate a place that didn’t require extra care. There is a Coop Ipermart just a 5 minute walk from the hotel, with just about anything that you might want in the way of food or drink. Haven’t really explored the rest of the little mall but it had quite a few stores. The pizza place, located very near the hotel, was just okay. We found the pasta to be extremely salty, and the grilled meat was just average. The old part of Viterbo is very interesting and well worth visiting. I hope to get back to Viterbo again, and when I do I’m going to check out the large walled cemetery that is just a short walk from the hotel. It looks fascinating! less

The facilities are excellent, especially in consideration of the value pricing. The staff has been wonderful. We wish to thank Margarite for her sharing of information, and for noting to us that the room we had booked was a smoking room, which was definitely not our preference. She changed our stay to a non smoking room before we could discover our error. No problems with wifi (which is secured), and breakfast was the best we've had this three week trip to Italy so far. There are several restaurants within a short (4-5 min.) walk. Greatly recommend this hotel to all travelers, regardless of national origin. less