Best Western Hotel Viterbo

Via San Camillo de Lellis, 6, Viterbo, 01100, Italy
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Best Western Hotel Viterbo

Special Protection, our commitment to ensuring a safe stay with strict cleaning and sanitization protocols. Technologies to support the interaction with the staff to promote social distancing. Healthcare insurance throughout the stay in partnership w show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western Hotel Viterbo

Traveller Overview:
4.5 Rating: 1135 reviews
Excellent 44%
Very Good 44%
Average 8%
Poor 2%
Terrible 0%
Rating

Vikistravels, wrote review 19/10/2019

Great pre-cruise stay

We stayed in family suite : two connected rooms. As BW promotion we get a good prepaid price offer. Check in was efficient and friendly. The rooms are clean with a balcony. The bathroom was large. T... more

Owner Response
Hotel V, Responsabile relazioni con la clientela at Best Western Hotel Viterbo, responded to this review
Dear Guest, many thanks for your nice review regarding your recent stay at our Hotel. We are glad to hear that your overall experience at the hotel has satisfied your expectations. It will be a pleasure for us to have you again as guest in the future! Kind Regards, Nicoletta Gentili Best Western Hotel Viterbo
Rating

MadalynH7, wrote review 08/10/2019

Good hotel

We stayed for 3 nights recently and were well looked after. A modern hotel, with good and spacious rooms. Very good breakfast with plenty of variety. Helpful staff. Not in the city, but good for explo... more

Owner Response
Hotel V, Responsabile relazioni con la clientela at Best Western Hotel Viterbo, responded to this review
Dear Guest, many thanks for your nice review regarding your recent stay at our Hotel. We are glad to hear that your overall experience at the hotel has satisfied your expectations. It will be a pleasure for us to have you again as guest in the future! Kind Regards, Nicoletta Gentili Best Western Hotel Viterbo
Rating

MichaelB15253, wrote review 06/09/2019

Great staff. Great location.

Very friendly staff who speak fluent English. Excellent location to visit Viterbo city center. The breakfast is excellent with a great variety. The rooms are very large by European standard. Located n... more

Owner Response
Hotel V, Responsabile relazioni con la clientela at Best Western Hotel Viterbo, responded to this review
Dear Michael, many thanks for your nice review regarding your recent stay at our Hotel. We are glad to hear that your overall experience at the hotel has satisfied your expectations. It will be a pleasure for us to have you again as guest in the future! Kind Regards, Nicoletta Gentili Best Western Hotel Viterbo
Rating

JanDLondon, wrote review 02/09/2019

Amazing value!

Less than £50. Arrived after midnight from Civitavecchia. Young man on reception super helpful. Check out man also lovely. Big room. Lovely shower. Super clean. Great quality sheets and towels ... more

Owner Response
Hotel V, Responsabile relazioni con la clientela at Best Western Hotel Viterbo, responded to this review
Dear Jan, many thanks for your nice review regarding your recent stay at our Hotel. We are glad to hear that your overall experience at the hotel has satisfied your expectations. It will be a pleasure for us to have you again as guest in the future! Kind Regards, Nicoletta Gentili Best Western Hotel Viterbo
Rating

Christian_Fresco, wrote review 04/01/2019

Far from a four-star hotel

We stayed at this hotel in December for the Caffeina Village, booking a triple room and asking for access to our small dog. The room assigned to us was in the smoking area (because we had the dog) and... more

Owner Response
Hotel V, Responsabile relazioni con la clientela at Best Western Hotel Viterbo, responded to this review
Dear Guest, Thank you for your stay with us and for taking the time to share your experience, We use your feedback to know where and how we can improve and what we are doing right too. The cost of your room was higher then your parents (a small differenze of 5,00 euro ) just because you booked a triple room, not a double room as your family: the reservation was made from you on a website so at the moment of the confirmation, you completely knew the price and the services included in each room. Thank you again for your stay and we look forward to seeing you again. Warmest Regards. Nicoletta Gentili Best Western Hotel Viterbo