Best Western Hotel Universel Drummondville

915 Rue Hains, Drummondville, Quebec, J2C 3A1, Canada
based on 605 reviews Trip Advisor Logo
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Best Western Hotel Universel Drummondville

The 4 Star Best Western Hotel Universel Drummondville is located halfway between Quebec and Montreal, right off highway 20, and offers travelers everything they want and look for in a Best Western: cozy accommodations, affordable rates and a convenie show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
915 Rue Hains, Drummondville, Quebec, J2C 3A1, Canada

Reviews of Best Western Hotel Universel Drummondville

Traveller Overview:
4.0 Rating: 605 reviews
Excellent 34%
Very Good 39%
Average 14%
Poor 6%
Terrible 4%
Rating

duclosdon00, wrote review 13/12/2020

Could be checked for cleanliness

I was shocked to see clunks of hair in the bathroom. It was disgusting, especially in time of COVID 19. This tells me it was not cleaned. I always stay there in the past and never had a problem. This ... more

Owner Response
BEST WESTERN Hotel Universel, General Manager at Best Western Hotel Universel Drummondville, responded to this review
Hello, we are very sorry about your experience. Don't hesitate to contact our frontdest if you need some help, before or after check-in, we would like to try our best to ensure your stays fit your expectation.
Rating

diRosa2020, wrote review 14/11/2020

Excellent service despite Covid-19

Very nice stay in BW Drummondville despite the Covid-19 restrictions. Since there is no breakfast available in the restaurant, maybe it would be nice in each room to have a basic basket of bread, jam ... more

Owner Response
BEST WESTERN Hotel Universel, General Manager at Best Western Hotel Universel Drummondville, responded to this review
Thank you for your nice feedback! Covid will be gone, and the life will be back to normal, all our guests will be able to enjoy a quality breakfast in the cozy dining room of Pacini. See you soon!
Rating

scottwilliams2018, wrote review 17/10/2020

Good service at Best Werstern

We make a lot of trips to Ontario to visit our son and his family. Because of th long distance, driving from Nova Scotia, we always stop at the Best Western in Drummondville, QC and have always found ... more

Owner Response
BEST WESTERN Hotel Universel, General Manager at Best Western Hotel Universel Drummondville, responded to this review
Thank you for your excellent comments. We hope to see you soon.
Rating

Mlv27, wrote review 25/08/2020

A great one-night getaway

My time spent at the Best Western Hotel in Drummondville was great! The staff are all very professional and friendly who made sure that our stay was anything but comfortable and welcoming. I was pleas... more

Owner Response
BEST WESTERN Hotel Universel, General Manager at Best Western Hotel Universel Drummondville, responded to this review
Thank you for sharing your experience! We are delighted to hear that you have enjoyed your stay at our hotel. We look forward to seeing you again in the near future! Cheers!
Rating

Annnieklaar22, wrote review 17/08/2020

Beautiful hotel in a great location with amazing staff

A wonderful experience! The staff are all amazing and went out of their way to make our stay as good as possible. The hotel is clean and the rooms are very spacious. The hotel has gone out of its way ... more

Owner Response
BEST WESTERN Hotel Universel, General Manager at Best Western Hotel Universel Drummondville, responded to this review
Thank you for your feedback! We are delighted to hear that you have enjoyed your experience. Hope to see you again very soon! Cheers!