Best Western Hotel Universel Drummondville

++ : clean and spacious room, fridge and coffee maker, swimming pool with heated water (really heated), jacuzzi, nice lobby, good location from Highway and near restaurants/grocery stores.- - : no breakfast, bathroom too small and a little bit too dark, ovetpriced compared to the Quality Inn that offers same services + breakfast. less

This was an excellent stopping off point on a long drive from Chelsea Nova Scotia on way to Barrie Ontario. The checkin people were fluent in both French and English so check in was quick and efficient. This hotel has a fine restaurant attached so breakfast buffet was not complimentary but reasonably priced and had lots of variety. The room was clean and pool amenity looked inviting. This hotel also had a fine setting for group meetings and was convenient to both Montreal and Quebec City for people who do not like big city congestion. less

We experienced car trouble during the end of our summer vacation. Very long story, but we were anxious to get home after an unexpected one week delay while stranded. We stayed in a hotel (not Best Western) during that period -- way overpriced, limited amenities, no restaurant -- and then, when we were finally sprung and able to return home, stayed in the Drummondville Best Western on our final night on the road. It was excellent! Large room,friendly staff, full service, comfortable beds, great breakfast buffet, very reasonably priced. I wish we had been stranded in Drummondville! less

I booked 2 rooms for Sept 1/18. Since it was a long weekend the rooms were at a premium and cost about $200 each. To justify the cost, I thought the savings from having breakfast at the hotel would offset the high cost of the rooms. Due to a bad back I have to do some physio exercises which involve laying on the floor so I chose the option of a pet free room which cost an extra $10. Since the hotel charges $25 for a pet this seems like double dipping on the hotel’s part. I thought the breakfast buffet was included in the price of the rooms. So I ended up paying $12.99 for 5 people for the breakfast buffet. After going to the front desk to sort things out they gave me a $10 coupon per room. This left a “bad taste” in my mouth because the breakfast was the one thing that justified (in my mind) the high cost of the rooms. However the breakfast was very good. The ceilings in the hallway are low so it gives a cheap apartment building feel while walking to your room but the rooms are nice and clean. The beds were comfortable with high end foam mattresses. The pillows were nice. The bathroom had a musty smell. Overall, this is a nice clean hotel but it turned out to be more expensive than I had expected. less

Just passing thru on our way out East. As we speak no French we were worried about a language barrier and had no problem with comnunication. The room was spacious, clean and loved the added touch of glass glasses and porcelin coffee mugs. The herbal tea was just what I wanted after a long trip. We enjoyed a soak in the jacuzzi and my husband swam in the pool. The only thing was once we got to the pool we had to go back to our room to get clean towels as none were provided at the pool less