Best Western Hotel Universel Drummondville

We stayed here on the way to our destination but I was disappointed to discover when trying to book a second stay at this hotel on our return trip, the cost of the room was $80 more for the same accommodation. The reason given was that there were only a few rooms left. There is no reason the consumer (me!) should be paying more just because the hotel is having a good night of business. Ridiculous. This location has lost our interest in even inquiring to stay here again. Unfortunate, as we really like the Best Western hotel chain as a general rule and we try to stay there when possible. less

If you go to bed before 11pm, skip this place. Party involving liquor in 2nd floor hallway. Strong pool-chlorine small for rooms overlooking pool. Very loud screaming from kids playing in the pool, even with door to room closed tight. The staff needs to control this problem. less

Lovely hotel, clean and comfortable, for our one-night stop on the way to pick up our daughter from university. Check-in was easy; we arrived an hour early and were very graciously received. Francine in the bar was friendly and entertaining to talk to. (And the young lady she was training was very pleasant, as well.) We didn’t have a chance to try the pool or gym, but they looked like great spaces. No problems, we’d recommend to anyone. less

There is nothing particularly wrong with this hotel but there was nothing to say "come back!". It is conveniently located just off route 20. There is a nearby Scores restaurant and also one within the hotel. The one in the hotel is quite expensive and the menu did not inspire us so we went next door. The rooms are clean and beds comfortable but the walk down the long halls does not inspire. Very dated decor and starting to look worn out. There were strong smells of chlorine throughout most of the building although the rooms were fine. It was hard to find anyone at the front desk when we needed someone. It can be a very long walk down hallways and up and down stairs with your belongings to your room. There is no included breakfast and the price of the hotel is certainly not in the budget category. less

The staff is bilingual and very helpful. The room was very clean and modern with all the conveniences necessary. We will definitely stay at this Drummondville Quebec Best Western when we pass through Quebec again! less