Best Western Hotel Universel Drummondville

Had to get off the highway due to poor weather and roads. Best Western proved to be a reasonable choice. Room rates were reasonable, room was good size, beds comfortable, and room reasonably clean. Bit of chlorine smell in corridors but didn't notice in room. Hotel is close to amenities(shopping, restaurants, SAQ, gas, etc). We were impressed with the onsite restaurant, especially nice with the weather outdoors. less

Stayed here on route from a southern winter. Lots of places to eat around here, but we ate in the bar/lounge (the same menu as the restaurant) but in a sports bar ambience on the property. The lobby is very nice with a sweeping staircase. The room was nicely furnished (weird flourscent lights in main area?) a light that went on automatically as you went to the bathroom was a nice touch. Two plugins on the nighttable lamp was useful. The door off the small freezer area of the fridge was missing. Be aware BW regulars, free breakfast is not provided here, nor are complimentary bottles of water. The main floor was full, so we were sent to the second floor which was a bit of a struggle with our luggage as the elevator was not working. Strong smell of cholrine in our room which was reported to the desk clerk. less

Second time staying here. Beds were super comfortable. Appreciated lots of towels already in room. Hotel is clean and nicely decorated. Very quiet even though hotel was full. Front desk staff were very friendly and helpful. less

The bed in the King size room was an amazing memory foam mattress that you just sunk into...the room was very clean and welcoming. The corner washroom layout was differrent at first, but very nice, very modern (I loved the sink) and the jacquzzi tub was amazing as well. Single serve coffee pot as well as a small fridge. We really liked the gated secure parking. less

We received excellent service. The staff was very friendly and helpful. The rooms are spacious and clean. We enjoyed the pool and hot tub. Besides the hotel restaurant, other dining choices are available and very close by. less