Motion-sensitive bathroom lights made us cancel our second stay
27/10/2016 Chandolin, New York City, New York
We had stayed here in 2007 and its lobby and rooms had been completely redone in a starkly modern style. Our room was fine with one exception -- the bathroom light was motion-sensitive and the slid... more
We had stayed here in 2007 and its lobby and rooms had been completely redone in a starkly modern style. Our room was fine with one exception -- the bathroom light was motion-sensitive and the sliding door was directly opposite the bed, ensuring that both would awake if one did.
We woke up after not a very good night, not only because of the bathroom light going on and awakening the other person and staying on to really wake one up, but also because if one doesn’t move for 1 1/2 minutes (I timed it), the light goes off, necessitating waving one’s arms wildly to turn it back on! We obviously weren’t going to return a few nights later, as we had booked. (We cancelled online, as instructed by the reservation clerk.) The bed was good, but the pillows were either lumpy and foldable or like lead. less
Gianluca N, Resident Manager at Best Western Hotel Tre Torri, responded to this review
Dear Mr. Chandolin.
thank you very much for your review. We are very sorry for the inconvenient of the bathroom lights, maybe it need to be adjusted.
We hope to see you again if you will give us another possibility.