Best Western Hotel Toubkal

Stayed here for only 1 night as part of a Tour. The lift is an experience as it has no internal door and is very small, but the hotel and rooms are lovely. What really impressed me was our small tour group wanted to eat together (10 people). The restaurant is quite small but the bar staff moved all the tables and chairs in the Bar so that we could all sit together and have dinner in the Bar. Room was very clean and all we needed. less

Good = clean, well appointed rooms. Housekeeping very good and very prompt. Bad = aircon useless, complaint had no effect. Breakfast breads etc fresh, good range. Hot breakfast dodgy. Location very good - walked to mall, Rick's Café and Hassan ll mosque. less

The hotel is in a good location, close to the Casa Port train station. Getting to is is a bit of a challenge although you can see the Best Western sign almost as soon as you leave the station. The rooms are clean. less

If you are in Casablanca and on budget, don't look for anything else and go to Best Western. 3 min walk from Casa Port station. Mind you, exterior of hotel does not do justice with the service and staff quality. less

My stay with my wife in this hotel was an experience where I found that the Moroccan collaborators of the Toubkal hotel are very human, sensitive people and with an incredible willingness to help people.  My wife had a health problem and needed to be hospitalized, as she was transferred from the hotel ambulance to the hospital, the hotel chairman was present and noted the ambulance plaque, requested the name of the hospital, and thereafter , has given us all the support we need in these difficult times. Mr. Mohammed (General Manager) personally went to the hospital and gave us all the support needed to help us keep track of my wife's state of health, talked to the doctor in charge and informed us of all steps until he was discharged.After returning to the hotel, he offered us all the hotel infrastructure to accommodate us until our repatriation to our destination country at no additional cost, offered us room, food and provided his staff to help us buy clothes and medicine. For us, all this support was much more than a company support, it was a generosity of this incredible Moroccan people. My sincere thanks to all the staff at the Toubkal hotel, and in particular to Mr Mohammed. less