Smoking rooms? gross, but such nice staff and convenient location
22/02/2017 Geno C, New York City, New York
I know that the public health laws in Morocco are not on the same level as the US or Europe but it had been so long that I stayed in a hotel where there are smoking and nonsmoking rooms I had forgotte... more
I know that the public health laws in Morocco are not on the same level as the US or Europe but it had been so long that I stayed in a hotel where there are smoking and nonsmoking rooms I had forgotten how gross they can be. Even if you are in a non-smoking room the second hand smoke seeps through the air vents making it feel like you're sleeping in an ash tray. Spent one night here and woke up with a sore throat and smoky smelling clothing/luggage.
That being said - it's cheap, walking distance from the Medina (which I thought was more interesting than Marrakech's medina as it is a lot less touristy - we had delicious kidney sandwiches and had our best tagine of the trip for 12 dirham (about 1 USD), and a short walk from Rick's Cafe - which albeit touristy as possible was still fun and worthwhile. The staff is super friendly and the wifi works well.
We paid ~30 USD to take a taxi from the hotel to the airport, which at 5 am took about 35 minutes. less
Bestwestern T, Responsable réception at BEST WESTERN Hotel Toubkal, responded to this review
Dear M. Geno Thank you for sharing your feedbacks further to your most recent stay at Best Western Hotel Toubkal We would like to apologize since your experience did not fully meet your expectations. Please rest assured that your concerns have been passed on to our Heads department in order to avoid any future occurrence. Our ongoing effort for amelioration is a key element for providing excellent customer service at any time. Regards,