Best Western Hotel Toubkal

9 Street Sidi Belyout Av Des Far, Casablanca, 00000, Morocco
based on 407 reviews Trip Advisor Logo
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Best Western Hotel Toubkal

Best Western Toubkal Hotel is ideally located in the heart of the economical capital, at walking distance from fair ground, port, future Marina, the old and picturesque medina, best business centers, nearby the major administration offices, shopping show more

Pets not accepted
Check-in & Check out13:00:00 | 12:00:00

Reviews of Best Western Hotel Toubkal

Traveller Overview:
3.5 Rating: 407 reviews
Excellent 23%
Very Good 30%
Average 26%
Poor 10%
Terrible 9%
Rating

AndyLargey, wrote review 27/02/2020

Very friendly and helpful

Stayed here for only 1 night as part of a Tour. The lift is an experience as it has no internal door and is very small, but the hotel and rooms are lovely. What really impressed me was our small tou... more

Rating

70ricj, wrote review 14/02/2020

Good parts, bad parts.

Good = clean, well appointed rooms. Housekeeping very good and very prompt. Bad = aircon useless, complaint had no effect. Breakfast breads etc fresh, good range. Hot breakfast dodgy. Location very go... more

Owner Response
Bestwestern T, La Direction at Best Western Hotel Toubkal, responded to this review
Dear Valued Guest, Thank you for leaving us your comment regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us regarding the Aircon, and the Breakfast to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Again, please accept our sincere apologies. Best regards
Rating

Henry154996, wrote review 06/02/2020

Good hotel, convenient location

The hotel is in a good location, close to the Casa Port train station. Getting to is is a bit of a challenge although you can see the Best Western sign almost as soon as you leave the station. The roo... more

Owner Response
Bestwestern T, La Direction at Best Western Hotel Toubkal, responded to this review
Dear Mr Henry, We would like to thank you for leaving us your comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to leave us a comment, we appreciate it. Sincerely,
Rating

Kamal_Chaturvedi, wrote review 20/01/2020

Best family & Couple friendly business style hotel

If you are in Casablanca and on budget, don't look for anything else and go to Best Western. 3 min walk from Casa Port station. Mind you, exterior of hotel does not do justice with the service and sta... more

Owner Response
Bestwestern T, La Direction at Best Western Hotel Toubkal, responded to this review
Dear Mr Chaturvedi, Thank you for leaving us your comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to leave us your comment. We will be glad to share it with our team. Sincerely,
Rating

jagnaldo, wrote review 01/01/2020

Excellent service, I felt part of the Toubkal family

My stay with my wife in this hotel was an experience where I found that the Moroccan collaborators of the Toubkal hotel are very human, sensitive people and with an incredible willingness to help peop... more

Owner Response
Bestwestern T, La Direction at Best Western Hotel Toubkal, responded to this review
Dear Mr Jose, Thank you very much for your comment regarding your recent stay at the Best Western Toubkal. We are delighted to read your comment. Positive feedback like yours is a real source of motivation for our teams, and we are glad to share it with them. Our staff,especially our General manager Mr Mohammed , will be thrilled to hear such positive feedback. We Hope that your wife feels better and we look forward to welcome you again soon. Best western Toubkal hotel is your home far away from home. Sincerely,