Thoughtful extras made stay much easier
08/01/2017 Julia G, Hong Kong, China
The staff at reception were very friendly, helpful and spoke good English. The hotel is located close to Senado Square and just off a main road with a bus stop covering the major bus routes nearby. Th... more
The staff at reception were very friendly, helpful and spoke good English. The hotel is located close to Senado Square and just off a main road with a bus stop covering the major bus routes nearby. The rooms were clean and a good size with a very good shower.
What really impressed me was the charged and working mobile phone in our room that we could take out with us, meaning we didn't have to use our own phones at international rates. We were able to access maps and sightseeing information on the internet and also, because we were a group staying in three rooms, we were able to get hold of each other while we were out just by calling our room numbers on the mobile. Also we wanted to use public transport and the hotel issued us with pre-paid travelcards and just charged us for what we had used on the cards. This is the first time I have come across these two services and they were both very useful. Reception also had a good supply of maps and answered questions about directions and bus routes.
The breakfast is a set breakfast; there is a good choice and it is filling.
I would definitely stay in this hotel again if I was looking for a base from which to sightsee around Macao. less
Reid H, 客戶關係經理 at BEST WESTERN Hotel Sun Sun Macau, responded to this review
Thank you for staying at our hotel. We are constantly striving to provide our customers with satisfactory service. Thank you again for your feedback.