Perfect location but....
27/08/2017 Cheriiel, Melbourne, Australia
The reason I gave a 2 star is because it has no air conditioning, which I didn't realise until I walked in the room on a very hot day. All it had was a pedestal fan that had a timer on it. I have sinc... more
The reason I gave a 2 star is because it has no air conditioning, which I didn't realise until I walked in the room on a very hot day. All it had was a pedestal fan that had a timer on it. I have since read a few of management replies about most 3 star hotels not having air con, to me that is a cop out. Even a ceiling fan would have been better than the cheap fan that was in the room. Result was lack of sleep and not enjoying Geneva as we should have because we were so tired. If it had air con my review would have been 3 to 4 stars. The location is perfect. The reception staff are very friendly and helpful. The room was very clean. I would have thought being a best western it would have had tea and coffee making facilities. The bed was super hard. The internet was good. The breakfast was ok. Sadly I would not recommend this hotel to my friends. less
Chris H, Front Office Manager at Best Western Hotel Strasbourg, responded to this review
We thank you for your stay with us as well as for taking the time to post your comments.
This will help us to improve our service for the future.
With best regards from Geneva.