Best Western Hotel St. Jerome

420 Monseigneur-Dubois Boulevard, Saint-Jerome, Quebec, J7Y 3L8, Canada
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Best Western Hotel St. Jerome

Located in the La Riviere-du-Nord region, the Best Western Hotel St. Jerome offers a convenient location, exceptional customer service and affordable rates - the perfect combination for business and leisure guests alike.

An outdoor enthusias
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
420 Monseigneur-Dubois Boulevard, Saint-Jerome, Quebec, J7Y 3L8, Canada

Reviews of Best Western Hotel St. Jerome

Traveller Overview:
4.0 Rating: 353 reviews
Excellent 47%
Very Good 33%
Average 9%
Poor 4%
Terrible 4%
Rating

Mike M, wrote review 15/02/2021

OK stay

here for business. Thankfully for me, due to Covid place wasn't busy. If it was, there would have been issues with noise. Wood construction and hollow walls, could hear what conversations there were i... more

Owner Response
Marianne Léger, Guest Services / Front Office at Best Western Hotel St. Jerome, responded to this review
Dear Mike, thank you for your comments. It seems that the rooms are more echo since the hotel is half full. We never had so many remarks concerning the noise before Covid. We understand this could be disturbing. We hope you could still sleep tight. Please let us know if we could be helpfull in any way. Thank you again.
Rating

ronpH2085FO, wrote review 31/01/2021

Hotel and Restaurant

Hotel is freshly re-modelled with great bed and shower. Front desk staff was great, helpful and polite. Christina in resto Gare 422 took great care of me. With the Covid situation and lock down it was... more

Owner Response
Marianne Léger, Guest Services / Front Office at Best Western Hotel St. Jerome, responded to this review
Thank you for your comments! We can't wait to welcome you in our dining room as well, let's hope this will be possible real soon :)
Rating

snowbirdy2, wrote review 19/01/2021

nice staff

We had a hard time finding the place, there was no BW sign except "HOTEL" on top of building. Friendly and evening staff. Good bagged breakfast and great fresh-brewed coffee. Hotel only had 2 sto... more

Owner Response
Marianne Léger, Guest Services / Front Office at Best Western Hotel St. Jerome, responded to this review
Thank you for taking the time to write a comment. We do have a BW sign on the autoroute side, and one on the street side. It is true that the sign on the street is pretty small, and might have been hidden by the snowstorm we had lately, sorry about this. We do have 2 microwave available for guests, and yes you could have requested one in your room for 10$ for the whole stay. We found that the hotel seems to be more echo from being half empty since the Covid situation. Once again sorry. Thank you and we hope to see you soon again!
Rating

Diane M, wrote review 22/07/2020

Clean and Quiet

I would definitely recommend Best Western in St-Jerome. Staff was knowledgeable and helpful. Cyclist are welcomed, which is a plus for me. The room was clean and the temperature was a nice welcome. It... more

Owner Response
BW Saint-Jerome, General Manager at Best Western Hotel St. Jerome, responded to this review
Thank you so much!
Rating

Claudio C, wrote review 13/07/2020

Simple Things

While the overall stay could be classified as ok, there were a couple of simple things that did rub me the wrong way. Firstly was the fact that the coffee service in the room was not refilled after... more

Owner Response
BW Saint-Jerome, General Manager at Best Western Hotel St. Jerome, responded to this review
I feel really sad reading this. The agent should have offered you room coffee and extra pillow (that we have for sure!!!). You can be assured that we will have a serious discussion with the staff. We took a lot of items out of the rooms because of the virus, but we do have all you may need for your comfort. Thank you for letting us know.