Best Western Hotel Schlossmuehle

Kaiser-Otto-Str. 28, Quedlinburg, 06484, Germany
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Best Western Hotel Schlossmuehle

102 hotel rooms, all equipped with direct dial telephone, Wi-Fi, satellite TV, radio, bath or shower and WC, hair dryer and minibar. Spacious hotel lobby with reception and bar, fireplace room, restaurant, lounge and historic vaulted cellar, confere show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
Kaiser-Otto-Str. 28, Quedlinburg, 06484, Germany

Reviews of Best Western Hotel Schlossmuehle

Traveller Overview:
4.0 Rating: 320 reviews
Excellent 31%
Very Good 43%
Average 18%
Poor 4%
Terrible 1%
Rating

Kasia G, wrote review 20/07/2021

Beautiful location and scenery but Best Western doesn't offer the standard it used to

Let's start with all the positives. The location is stunning. The building itself wonderful and the atmosphere just great. I'm in love with Quedlinburg. The hotel restaurant, especially the outdoor ... more

Owner Response
Simone Gwosdz, Geschäftsführer at Best Western Hotel Schlossmuehle, responded to this review
Dear Kasia, Thank you for your feedback. We really appreciate that you are so open and honest. We are really sorry that you did not enjoy your last visit in our hotel. We can absolutely understand your criticism, it shouldn't have happened that way. We would like to apologize to you for this. We're doing our best to make sure that it doesn't happen again. Greetings from the team at the Best Western Hotel Schlossmühle in Quedlinburg.
Rating

Holly F, wrote review 13/07/2021

Quedlinburg

Wonderful town to visit. Staff was wonderful and hotel was great place to come back and rest before exploring more of the town. Enjoyed our stay. Was hot outside and the AC was nice. Breakfast was gre... more

Owner Response
Simone Gwosdz, Geschäftsführer at Best Western Hotel Schlossmuehle, responded to this review
Dear Holly, Thank you so much for your good evaluation. We are very happy that you enjoyed your stay in our hotel. We hope we will see you soon. Have a nice day and kind regards from Best Western Hotel Schlossmühle in Quedlinburg.
Rating

FOL-1003, wrote review 26/09/2020

Great location, nice staff, but rooms expensive and stingyly fitted...

basically, you gfet wshat you look for, a room close to the Schlossberg, and friendly staff, however the charge was excessive - and when you pay 160 euro + for a room there is alot more you could expe... more

Owner Response
Mandy Brandes, Geschäftsführer at Best Western Hotel Schlossmuehle, responded to this review
Dear Guest, Thank you for taking time to evaluate us. We are pleased that you have chosen our location for your trip to Germany. It is all the more regrettable that you were not satisfied with our services during your stay. Next time, please contact our reception staff if you wish to have a bottle of water in your room or other amenities. Until then, we wish you all the best and send warm greetings from Best Western Hotel Schlossmühle in Quedlinburg.
Rating

NemoTraveler, wrote review 10/09/2020

Great hotel

Stayed one night on a road trip to Germany. We chose the hotel due to positive reviews on Tripadvisor. The location in the southern part of Quedlinburg is very good, as all sights are within walking... more

Owner Response
Mandy Brandes, Geschäftsführer at Best Western Hotel Schlossmuehle, responded to this review
Dear Nemo Traveler, Thank you very much for your good evaluation. It was a pleasure for us to have you here and we hope we will see you again. Kind regards from Best Western Hotel Schlossmühle in Quedlinburg.
Rating

PvE1964, wrote review 27/07/2020

Good hotel on a nice location near alt-stadt

The hotel is located near alt-stadt. Parking across the street. We had a room in the separate building. The rooms that are close to the road are somewhat noisy. Breakfast is good with suffient choic... more

Owner Response
Mandy Brandes, Geschäftsführer at Best Western Hotel Schlossmuehle, responded to this review
Dear Guest, Thank you very much for your good evaluation and your comments. We hope we will see you again and wish you all the best. Your Best Western Hotel Schlossmühle in Quedlinburg.