WHERE DO I START..........................
27/07/2017 stuart-harley, Beaconsfield, United Kingdom
lts a very standard hotel.....when we arrived being disabled it was a bit thoughtless that the hotel van took pride of place in the disabled parking area....and it never moved.....bit annoying....The ... more
lts a very standard hotel.....when we arrived being disabled it was a bit thoughtless that the hotel van took pride of place in the disabled parking area....and it never moved.....bit annoying....The room we had was in an out building next to a main road..very noisy, but my wife looked beautiful with tissue rolled up and stuck in her ears.....!......It was very hot and no air conditioning. .....lt was hot !..
...evening meals on the patio were very pleasant. ..but service very slow....S L O W. ....very slow.....breakfasts were ok..quite nice in fact.....could l recommend sorry..no...would l stay again...no... less
Schlossmuehle-QLB, Mitarbeiter Verkauf/Rezeption at Best Western Hotel Schlossmuehle, responded to this review
Dear Stuart-Harley. We want to thank you for your feedback. Please let us while your stay know when youre not fully satisfied. It is a service from us to block the disabled parking space for people who need it. So you can speak to our staff at the reception, when you need this parking space. Of course we can offer you a room change, when you are dont like the room, because of the city noise for example. We are looking forward to see you again, so we can show you, that a stay at our hotel can be very nice. Thanks and maybe until next time. Your team of the BEST WESTERN Hotel Schlossmuehle.