If you must go to Crotone
24/10/2013 mjm752, mjm752
If you must go to Crotone, this is hotel is attractive and comfortable. Note that the front desk controls the room temperature. Ours was too warm, but we succeeded in having the temperature lowered.... more
If you must go to Crotone, this is hotel is attractive and comfortable. Note that the front desk controls the room temperature. Ours was too warm, but we succeeded in having the temperature lowered.
Meals: We thought the food in the restaurant was inedible, a rarity in Italy. Breakfast was only marginal except on Saturday when there were guests from a party the night before.
Staff: The dining staff was indifferent at best. We had a package that needed to be shipped to Rome and one of the front desk managers was quite helpful. He arranged the courier who came when the manager had left for the day. There was no paperwork. Everything turned out okay, but if the package had not been delivered, we would have had no way to trace it. less
Crotone2011, Direttore generale at BEST WESTERN Hotel San Giorgio, responded to this review
And 'our duty to respond to his statements by topic almost totally in line with reality :
*Accomodation Hotel : I can only thank your for the appreciations made to the structure .
*Restaurant : It ' absolutely ungenerous what you said about our restaurant , and I repeat it after eaten consumed ! n.2 appetizers , n.2 pasta dishes with n.1 bottle of wine cirò doc , has absolutely announced to the staff room some disappointment on the foods consumed, the day after he preferred to go to dinner at a tavern ! it is clear what could be his taste at the table .
Before concluding precise that our food does not provide for the supply of cheesy foods with raw materials finder of the freezer .
*Staff Restaurant : Our staff is a composed exclusively of human material of the first band and highly professional , caring and host , here too she should explain further on what you mean by indifferent , as is so very offensive .
*Express Delivery : Our reception and concierge acted as an intermediary between you and the courier , we have made have a cost estimate "wich she later accepted" for the shipment of your package , we proceeded to book them the withdrawal of the package at our hotel , we have repeatedly called for the withdrawal from the courier , all this without having telephone no charge ! upon arrival of the courier you personally handled the delivery of your package , made the payment of the service and picked up the receipt consegan of the pack itself .
Later if the courier has sent the parcel with delay , i want to explain what is our disservice ?? in any case , this parcel delivery we have already discussed with email by email , and she eventually thanked , in the light of the above explained his disappointment on delivery the package is misplaced .
*Breakfast : On this point i will be very brief , because i do not intend to waste any more time , how can you criticize our priam breakfast after consuming n.6 capuchins "prepared with fresh milk to the day" and congratulate our bartender Mr.Gaetano , on their goodness and breakfast ?
Finally, I think you should just apologize to all the staff and management of the Bw Hotel San Giorgio.