Best Western Hotel San Donato

We were very pleased with our stay here. The hotel is very convenient for the historic centre, well placed for Piazza Maggiore and lots of restaurants. Our room was on a side away from the front square which other people found noisy in the evenings, so we weren't troubled by this. The room was large with a spacious bathroom with shower and bidet. WiFi excellent. The best feature was the staff, who were all extremely friendly and very helpful, suggesting good local restaurants and booking them for us. Would stay here again. less

Very good hotel in the historic centre of Bologna. Great view from the terraces facing the Two Towers. Very helpful and friendly staff, surprisingly good choice of breakfast :-) The little square in front of the hotel is permanently noisy (late evening crowd, then cleaning machines at 4am in the morning). less

I was there for three days and had a nice stay. The room was nice - nothing exceptional but everything expected was there. There was a problem with the bathroom on the second day but I was quickly given a new room without any hassle. There can be some evening noise from people in the square outside but there were earplugs provided in the room. In the end I didn't feel the need to use them and I expect many people will have the same experience. The staff were friendly and nice and helped me print a travel document and advised me on local transport. In short, everything was nice as expected and the staff was helpful and friendly. less

Nice location in the vibrant city, close to the towers and square. Good parking on premises, friendly staff. The stay itself was horrible, stayed at a luxury room, very bad lights in bathroom, very loud, badly insulated, the whole night students who are making fun, seem to be standing in the room, at 07:00 they come to collect the glass, which is making a hell of noise, at 07:30 they start up the coffee machine on the second floor, again very noisy. Hardly slept, in a bed that is feeling like a rock... very hard. less

Wonderful situation. Great staff. Good breakfast. Comfy bed. Good rooms except very thin walls which meant we could hear our neighbours quite clearly (very passionate!!) and the live music I assume from the bar below went on until 3.00am one night. The very quiet hotel bar was excellent and again staff superb. Apart from the soundproofing, we only had two minor gripes; One, we struggled with the air-con in our room and two we would have really liked proper cups in our room rather than the flimsy plastic ones. It is a great hotel and I hope we will be back. It is ideally placed for the city and on our visit the opera. less