We stood in this hotel in December '16 for Christmas time.
Firstly about positive side: location is very good - centre of the city, few minutes to St.Michael Cathedral and few more minutes to Old city. No noise from outside, silent and cozy in the night. Comfortable bed, proper and reasonable furniture, quite big room. Very friendly reception staff, aspired to help in any matter which we needed. Breakfast: somewhere between continental and England style - hot dishes: omelette, sausages, other beverages, fruits, drinks - absolutely enough to start the day.
Bathroom was clean and shiny, all water equipment worked properly.
Wi-fi is free but connection dropped too often.
Some disappointing items should be mentioned to be objective.
First - lamp near the door. It was good idea to let it switch on by movement sensor but this sensor must be adjusted more attentively: every movement in the bed switched the light on. Very inconvenient when you tried to get sleep. Finaly I was forced to attach a piece of airport sticker over the sensor and sleep normally (photo attached).
Second - first time I saw hotel's TV with 7 channels only, almost all of them were turkish (screenshot attached).
Third - several times I found cups and glasses not washed. We got morning tea, remaind cups on the table and found them dirty in the evening. I think, room-cleaner should care on it.
Then - hotel offers tea-bags and sugars sticks for free, it's good, but is it only welcome offer? If not, tea-bags must be replenished every day if used. It was not so (photo).
Frankly speaking - the hotel is somewhere between two and three stars, considering facility, services and care.Indeed, room price doesn't match this level of service.
Anyway, we had good Christmas time in Brussels. less