Hotel Needs Updating, but staff and service more than makes up for that!
We booked this online through a site, and I choose non-refundable option. Our plans changed slightly so communicated with the hotel directly. They were very accommodating. They provide a shuttle from/... more
We booked this online through a site, and I choose non-refundable option. Our plans changed slightly so communicated with the hotel directly. They were very accommodating. They provide a shuttle from/to airport for 6 Euro each person. We paid 14 Euro p/p each way to go into Roma Centre. They have a designated drop off/pickup point. Very convenient and affordable. They provide a typical European breakfast for 3 Euro to get your day started. The hotel is in need of updating -- showers are small, towels are older, but when you interact with the staff it's easy to overlook these minor these. Vincenzo, Guialuca, the very sweet lady (can't remember her name) that will make you a cappuccino and housekeeping staff are all very helpful, professional, and went you to have a nice stay at their hotel. The area surrounding the hotel might look a little sketchy, however we walked around, enjoyed the ocean, restaurants and there is a grocery store (Todis) within walking distance where you can buy wine, cheese, items to make a picnic lunch, etc. We truly enjoyed our time there and stated a total of 5 nights; first 3 nights in Rome, and 2 nights on our return to Rome. (Sorry, I was going to add a photo, but got msg that it was too large). less
fiumicino97, Proprietario at Best Western Hotel Riviera, responded to this review
Thank you very much!