Best Western Hotel Residence Italia

We stayed at the hotel for a week. No hire car so we were limited. Howevertaff excellent and helpful. Good taxi service. Lovely walk to beach past the salt lakes and flamingoes. Restaurant over the road offered excellent choice of very cheap business lunch at midday, plus more expensive menu. Greatly enjoyed thefish menu in the evening costing 30€. less

We had lovely spacious family room. Hotel staff very helpful close to bus stops with easy access to explore Cagliarie and a 6 minute ride to the beach. Great breakfast. Relaxed atmosphere only downside no outdoor seating to enjoy sultry evenings less

We arrived here as a small family for the last week of August. Upon arrival there had been a slight mix-up about the room as there was no bed for our daughter. As we'd arrived late at night, there was no time to change rooms until the morning. When we were upgraded, we couldn't have been more happy. The room suited our needs perfectly, with a balcony and a view of the sea. The rooms are spotlessly clean with plenty of room for the price. The customer service from the staff at The Best Western here is in my experience, simply outstanding. As the week, progressed, we became (I fear) the unintentional awkward guests, from ringing up and arranging a taxi to pick us up, to fetching some drying laundry that had fallen from out balcony! All of the requests were dealt with patience and smile. I was researching the best way to visit the Roman ruins at Nora before I travelled, but realised that the rates were high tourist rates. I asked Riccardo on reception if he knew of a better way to get there without paying €150 (not including entrance). He immediately picked up the phone and managed to arrange a trip for us for just €50 with a really nice guy named Davide, who was very professional. The whole staff there were fantastic, from Riccardo, Sara, Veronica, Andrea and everyone else, to Stefania who my daughter became quite attached to! less

Overall very friendly and helpful service - the service at the reception helps wherever you have a question or a problem. Big rooms with a bit outdated interior but everything is clean and works. Parking at the courtyard or in the underground garage. less

It was a breath of fresh air to have an English speaking Hotel Manager welcoming you in Italy. Riccardo was very attentive to our request of a clean room due to our daughter's asthma problem. We are very impressed with the bright big room we were given, it was spotless. It had a balcony facing the beach- we were really pleased with the stunning view. The staff were very polite, the lady in the hotel cafe even went out of her way to write directions to tourist spots we were after! Breakfast was good value for money- it had a good variety of fresh fruits and gorgeous coffee. Thank you Best Western for giving my family an awesome stay! less